# APPOINTMENT OF A QUALIFIED SERVICE PROVIDER FOR THE PROVISION OF AD-HOC REPAIR AND MAINTENANCE SERVICES FOR HP AND DELL LAPTOPS, RUGGED X T200 TABLETS, AND THE PROVISION OF ON-SITE IT SUPPORT TECHNICIANS AT THE NHBRC MAIN OFFICE

> This tender closed on 2026-09-18.

- **Reference:** NHBRC RFQ O2/07
- **Issuer:** [National Home Builders Registration Council](https://za.bidwunder.com/tenders/issuer/national-home-builders-registration-council.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-09-03
- **Closing date:** 2026-09-18 13:00 SAST
- **Briefing:** 2026-09-09 13:00 SAST
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**Procurement of an on-call ICT service provider to repair and maintain HP/Dell laptops, Rugged X T200 tablets, and to supply on-site IT support technicians at NHBRC’s main office for 12 months.** Bidders should be ICT service providers with proven laptop/tablet repair capability, OEM parts/Warranty handling, and the capacity to deploy eight on-site technicians to NHBRC locations. A non-compulsory briefing is on 09 Sep 2026; submissions due 18 Sep 2026 (11:00). RFQ NHBRC RFQ02/07; submissions by email to Godfreyk@nhbrc.org.za (document details in NHBRC RFQ 02 07.docx).

#### Requirements
- Eight on-site IT Support Technicians plus ad-hoc repair for HP/Dell laptops and Rugged X T200 tablets; one technician per NHBRC main office per week; no minimum repair volume guaranteed.
- Technicians: Matric, IT qualification preferred, CV, and at least 1 year ICT End User Support experience.
- Repairs: use genuine OEM parts, provide warranties (labour min 90 days; parts warranty per OEM); on-site/off-site repair processes, and detailed repair records.
- Compliance: Tax clearance (TCS PIN or SARS e-Filing), CSD number if no TCS; foreign suppliers may need pre-award questionnaire; B-BBEE status verification certificate or sworn affidavit required for preference points.
- Tender process: quotations on official forms; PPPFA compliance; must include company profile, relevant experience, geographic footprint, and eight technician qualifications for evaluation.

#### How to Apply
- Deadline and briefing: Briefing 09 September 2026 at 11:00 (Microsoft Teams; non-mandatory). Closing date 18 September 2026 at 11:00. (NHBRC RFQ 02 07.docx)
- Submission method: Email to Godfreyk@nhbrc.org.za. Use official bid forms; do not re-type.
- Required documents: Pricing Schedule (Part A and Part B) and all supporting compliance documents; evidence of technician qualifications; Company profile and client references; SBD4 and SBD7.2 contract forms; B-BBEE declarations.
- Briefing details: Non-compulsory briefing via Teams (link, Meeting ID, and Passcode provided in the RFQ).
- Additional notes: Part A covers ad-hoc repair labour and parts; Part B covers 52 technician-days per site per year (8 sites). Pricing schedules must be complete and consistent with the contract terms (NHBRC RFQ 02 07.docx).

## Description

APPOINTMENT OF A QUALIFIED SERVICE PROVIDER FOR THE PROVISION OF AD-HOC REPAIR AND MAINTENANCE SERVICES FOR HP AND DELL LAPTOPS, RUGGED X T200 TABLETS, AND THE PROVISION OF ON-SITE IT SUPPORT TECHNICIANS AT THE NHBRC MAIN OFFICE

APPOINTMENT OF A QUALIFIED SERVICE PROVIDER FOR THE PROVISION OF AD-HOC REPAIR AND MAINTENANCE SERVICES FOR HP AND DELL LAPTOPS, RUGGED X T200 TABLETS, AND THE PROVISION OF ON-SITE IT SUPPORT TECHNICIANS AT THE NHBRC MAIN OFFICE

Conditions: N/A Briefing Venue: RFQ for Laptop and Tablet Repairs and On-Site IT Support Services

## Documents

- NHBRC RFQ 02 07.docx..docx

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/appointment-of-a-qualified-service-provider-for-the-provision-of-ad-hoc-repair-a-37df903d