# Appointment of a Service Provider for Supply, Delivery, Support and Maintenance of Body Worn and Vehicle Dashboard Cameras and Related Software Solutions for the South African Police Service for a Period of Three (3) Years

> This tender closed on 2026-09-29.

- **Reference:** RFB 3286/2026 - (ERP No 496011))
- **Issuer:** [State Information Technology Agency](https://za.bidwunder.com/tenders/issuer/state-information-technology-agency.md)
- **Region:** Gauteng
- **Type:** Open tender
- **Published:** 2026-09-07
- **Closing date:** 2026-09-29 13:00 SAST
- **Briefing:** 2026-09-14 11:00 SAST
- **Sectors:** [Information services](https://za.bidwunder.com/tenders/sector/J63.md)

## Summary

#### Overview
**Procurement of a service provider to supply, deliver, support and maintain body worn cameras, vehicle dashboard cameras and related software (DEMS/VMS) for the SAPS for a 3-year contract.** Open-tender via State Information Technology Agency (SITA) to bidders with ICT/physical security and camera solution expertise, capable of integrating with SAPS platforms and delivering training, maintenance, and evidence-management capabilities (DEMS/VMS).

#### Requirements
- OEM/OSM accreditation for Body Worn/Vehicle Dash Cameras, DEMS and VMS, or valid supply arrangements if third parties are involved (letters required); note on reseller eligibility is included in the bid text (RFB 3286-2026 - Bid Specification.docx).
- IP66 weather-proof certification for hardware (Annex A references).
- Demonstrated experience: at least one customer in the past five years for supply/installation/configuration/maintenance of BWC, VDC, DEMS and/or VMS; provide reference letters with scope and dates (Annex A).
- Integration/interoperability: defined APIs and secure data exchange to connect with SAPS/border-forensic tools (Annex A).
- Technical functionality: open architecture VMS, multi-camera support (IP/analog), scalable storage, user authentication, and Rotakin/related tests; required evidence in Annex B.
- Training and manuals: complete English training manuals with each unit; training for software upgrades; on-site installation/removal training.
- Maintenance and support: 24/7 call logging, 48-hour on-site MTTR, spare parts for 5 years, OEM-certified technicians, BCER certification when applicable; court-testimony readiness.
- Dems/VMS and evidence management: DEMS must preserve chain of custody per ECT Act, metadata, audit trails, and interoperability with camera systems (RFB text and Annex references).

#### How to Apply
- Briefing: non-compulsory virtual briefing on 14 September 2026 at 09:00 (Teams). Closing date for queries: 23 September 2026. Documentation and responses via SITA portal (RFB 3286-2026 Invitation To Bid.docx).
- Submission: via SITA-Supplier Oracle ERP portal at www.suppliers.sita.co.za; no hard copies. Ensure all returnables are included (SBD forms, SBD 4, SBD 6.1, etc.) (Invitation To Bid).
- Documents to complete/submit: SBD 1 (Invitation), SBD 4 (Bidder’s Disclosure), SBD 6.1 (Preference), price schedule separately (Pricing Schedule.xlsx). Include Annex A and Annex B as applicable (Pricing Schedule.xlsx; RFB Bid Spec).
- Registrations/pre-qualifications: CSD Supplier registration; Tax compliance PIN; SARS TCS as applicable; B-BBEE verification (or sworn affidavit); compliance with GCC; notification of any joint ventures or consortiums (Invitation To Bid).
- Where to obtain documents: attached bid spec and invitation files; pricing schedule is in Pricing Schedule.xlsx; additional Addenda may appear in the portal (RFB 3286-2026 documents).
- Key deadlines: Closing 29 September 2026, 11:00; questions by 23 September 2026; RFQ validity 120 days (RFB documents).

Document references: RFB 3286-2026 - Bid Specification.docx; RFB 3286-2026 Invitation To Bid.docx; Pricing Schedule.xlsx; RFB 3286-2026 Invitation Letter.pdf.

## Description

Appointment of a Service Provider for Supply, Delivery, Support and Maintenance of Body Worn and Vehicle Dashboard Cameras and Related Software Solutions for the South African Police Service for a Period of Three (3) Years

Appointment of a Service Provider for Supply, Delivery, Support and Maintenance of Body Worn and Vehicle Dashboard Cameras and Related Software Solutions for the South African Police Service for a Period of Three (3) Years

Conditions: N/A Briefing Venue: Microsoft Teams

## Documents

- RFB 3286-2026 Invitation To Bid.docx..docx
- RFB 3286-2026 -Bid Specification.docx..docx
- RFB 3286-2026 -Invitation Letter.pdf..pdf
- RFB 3286-2026 Pricing Schedule.xlsx..xlsx

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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