# APPOINTMENT OF A SERVICE PROVIDER TO FACILITATE THE IMPLEMENTATION OF THE KWAZULU NATAL GLOBAL BUSINESS SERVICES (GBS) BUSINESS PROCESS OUTSOURCING (BPO) SKILLS TRAINING AND PLACEMENT PROGRAM OF 50 UNEMPLOYED MATRICULANTS AND GRADUATES IN ENTRY LEVEL BPO SKILLS PROGRAM FOR A PERIOD OF TWO MONTHS.

> This tender closed on 2026-09-22.

- **Reference:** Q 15 EDTEA 26-27
- **Issuer:** [Kwazulu Natal - Economic Development, Tourism and Environ Affairs](https://za.bidwunder.com/tenders/issuer/kwazulu-natal-economic-development-tourism-and-environ-affairs.md)
- **Region:** KwaZulu-Natal
- **Type:** Request for quotation
- **Published:** 2026-09-08
- **Closing date:** 2026-09-22 17:00 SAST
- **Briefing:** 2026-09-14 12:00 SAST (compulsory)
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Procurement of a service provider to facilitate the KwaZulu-Natal Global Business Services (GBS)/BPO skills training and placement program for 50 unemployed matriculants and graduates over a two-month period.** Suitable bidders are skilled training facilitators with GBS/BPO experience and relevant accreditation, able to deliver training and placement within two months; attendance at the mandatory briefing is required.

#### Requirements
- Professional body accreditation for senior GBS/BPO training facilitator (ETDP SETA or MICT SETA or SSETA or QCTO).
- Registration on the Central Suppliers Database (CSD) and tax compliance (SARS PIN or CSD number; separate entries for joint ventures/consortia).
- Compliance with bid forms: SBD 1, SBD 3.1/3.3, SBD 4, SBD 6.1; sign SBD7 contract; provide ownership demographic schedule to claim specific goals.
- Mandatory briefing session attendance and submission of Official Briefing Certificate (Section L).
- Offer validity: 60 days from closing date; contract period: 6 months from SLA (subject to special conditions).
- Provide proof of authority to sign (e.g., resolution) and other standard pre-qualification documents.

#### How to Apply
- Submission deadline: 22 September 2026 at 15:00; late bids not accepted (see QUOTATION DOCUMENT - Q 15 EDTEA 26/27.pdf).
- Submission method: deposit documents in the Bid Box at Ground Floor Foyer, 270 Jabu Ndlovu Street, Pietermaritzburg, and sign the submission register.
- Documents to submit: completed Parts A/B, Section B mandatory documents, pricing schedules (SBD 3.1 and SBD 3.3), Bidder’s Disclosure (SBD 4), Preference Points Form (SBD 6.1), Ownership Demographic Schedule, Annexures A–D, CVs (Annexure C), accreditation proof, and Official Briefing Certificate (Section L) (see attached QUOTATION DOCUMENT - Q 15 EDTEA 26/27.pdf).
- Pre-qualifications/registrations: CSD registration; SARS TCS PIN; where applicable, proof of accreditation for ETDP/MICT/SSETA/QCTO.
- Briefing details: mandatory briefing on 14 September 2026 at 10:00, 270 JABU NDLOVU STREET, PMB (QUOTATION DOCUMENT - Q 15 EDTEA 26/27.pdf).

## Description

APPOINTMENT OF A SERVICE PROVIDER TO FACILITATE THE IMPLEMENTATION OF THE KWAZULU NATAL GLOBAL BUSINESS SERVICES (GBS) BUSINESS PROCESS OUTSOURCING (BPO) SKILLS TRAINING AND PLACEMENT PROGRAM OF 50 UNEMPLOYED MATRICULANTS AND GRADUATES IN ENTRY LEVEL BPO SKILLS PROGRAM FOR A PERIOD OF TWO MONTHS.

APPOINTMENT OF A SERVICE PROVIDER TO FACILITATE THE IMPLEMENTATION OF THE KWAZULU NATAL GLOBAL BUSINESS SERVICES (GBS) BUSINESS PROCESS OUTSOURCING (BPO) SKILLS TRAINING AND PLACEMENT PROGRAM OF 50 UNEMPLOYED MATRICULANTS AND GRADUATES IN ENTRY LEVEL BPO SKILLS PROGRAM FOR A PERIOD OF TWO MONTHS.

Conditions: N/A Briefing Venue: 270 JABU NDLOVU STREET, PMB LED BOARDROOM

## Documents

- QUOTATION DOCUMENT - Q 15 EDTEA 26-27.pdf..pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/appointment-of-a-service-provider-to-facilitate-the-implementation-of-the-kwazul-10321463