# APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE AN INDEPENDENT FRAUD HOTLINE MANAGEMENT

> This tender closed on 2026-10-16.

- **Reference:** H004L2710RFQ00201
- **Issuer:** [Border Management Authority](https://za.bidwunder.com/tenders/issuer/border-management-authority.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-10-08
- **Closing date:** 2026-10-16 13:00 SAST
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Appointment of a service provider to provide an independent fraud hotline management for the Border Management Authority.** Bids are invited via RFQ H004L2710RFQ00201, submitted through the E-Tender portal, with a closing date of 16 October 2026 at 11:00. The contract runs for 3 years, with bid validity of 120 days (pricing and scope are as per the attached RFQ pack) (FINAL BMA QUOTE PACK_RFQ00201.pdf).

#### Requirements
- Tax and supplier registrations: SARS Tax PIN/TCS status; either a TCS certificate or CSD number; where applicable, CSD registration; not ineligible due to state service status (2.x, 2.6, 2.7) (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Central and BBBEE prerequisites: CSD-based declarations; BBBEE status certificate or sworn affidavit; SBD 6.1 preference points claim; attach BBBEE documentation (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Completed forms: SBD 1, SBD 3 (Pricing Schedule), SBD 4 (Bidder’s Disclosure), SBD 6.1 (Preference Points), SBD 7 (Contract form) (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Compliance and conduct: PFMA/PPP act adherence; declaration on independence and anti-collusion; service of state restrictions apply; employees must be South African citizens or vetted with work permits if non-citizens (Rights to Award section).
- Service requirements: Independent fraud hotline management for a 3-year period; price must be firm, VAT inclusive; disbursements capped at 10% with receipts; 30-day payment after invoice (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Mandatory checks: Administrative and MDT compliance; ability to provide the required deliverables and documentation.

#### How to Apply
- Submission: Through the **E-Tender portal** by the **closing 16 October 2026 at 11:00** (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Documents to submit: Complete the official forms and pricing schedule; attach BBBEE certificate or sworn affidavit; provide CSD/TCS documentation; sign the SBD 7 contract form (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Registrations/Pre-qualifications: Provide SARS TCS PIN or printed TCS certificate; provide CSD number if no TCS; ensure tax compliance (2.1–2.7) (FINAL BMA QUOTE PACK_RFQ00201.pdf).
- Briefing: Briefing session details at 67 Koranna Avenue, Doringkloof, Centurion, Pretoria (metadata). (Document does not confirm mandatory status.)
- Documents location: Bid documents are in the attached RFQ pack and available via the E-Tender portal (FINAL BMA QUOTE PACK_RFQ00201.pdf).

## Description

APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE AN INDEPENDENT FRAUD HOTLINE MANAGEMENT

APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE AN INDEPENDENT FRAUD HOTLINE MANAGEMENT

Conditions: N/A

## Documents

- FINAL BMA QUOTE PACK\_RFQ00201.pdf..pdf
- FINAL BMA QUOTE PACK\_RFQ00201.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/appointment-of-a-service-provider-to-provide-an-independent-fraud-hotline-manage-58eebffb