# Appointment of a Ticketing Solution Service Provider for a period of 36 Months

> This tender closed on 2026-09-14.

- **Reference:** RFQ082/2026
- **Issuer:** [Artscape](https://za.bidwunder.com/tenders/issuer/artscape.md)
- **Region:** Western Cape
- **Type:** Request for quotation
- **Published:** 2026-09-08
- **Closing date:** 2026-09-14 13:00 SAST
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Appointment of a Ticketing Solution Service Provider for a period of 36 Months.** Artscape seeks a ticketing partner to manage mandated productions and provide end-to-end ticketing services (hardware, software, website, payments, scanning, reporting) for Artscape’s box office and events. Ideal bidders have integrated ticketing systems, on-site hardware setup, physical/online ticket sales, 24/7 support, and capability to deliver training, reports, and marketing support. RFQ closing is 14 September 2026; submission via scm@artscape.co.za (RFQ - Ticketing Solution_ 2026.pdf).

#### Requirements
- On-site setup for 6 terminals with all hardware and connectivity provided/paid by the service provider (LAN, Internet, Wi‑Fi) (RFQ - Ticketing Solution_ 2026.pdf).
- Physical store sales across SA (especially Western Cape) and website sales; tickets in multiple formats (physical, print-at-home, virtual/mobile); telephone bookings.
- 14+ ticket scanners for front-of-house; event loading by the supplier; 24/7 telephonic support.
- Rebate to Artscape on each ticket sold/collected at Artscape Box Office; marketing via website/social media; access to past events; detailed reports; weekly payout in arrears.
- Training of Artscape staff; non-exclusive service provision.
- Complete Appendix A and submit SBD4, SBD6.1, SBD6.2 (if applicable), SBD8, SBD9; BBBEE certificate/Sworn Affidavit; SARS PIN; proof of CSD; company profile (RFQ082/2026.pdf).

#### How to Apply
- Submission deadline: 14 September 2026 at 11:00. Submit to scm@artscape.co.za (RFQ082/2026.pdf).
- Documents to submit: BBBEE certificate or affidavit, SARS PIN/status, proof of CSD, company profile, completed SBD forms (4, 6.1, 6.2, 8, 9) and Appendix A (ARTSCAPE RFQ082/2026 Checklist) (RFQ082/2026.pdf; Appendix A).
- Required registrations: CSD and tax/compliance documentation (SARS); ensure all local content/BBEE documentation as applicable (SBDs 6.2 covers local content). 
- Where to obtain documents: RFQ package provided with the tender (RFQ082/2026.pdf).

## Description

Appointment of a Ticketing Solution Service Provider for a period of 36 Months

Appointment of a Ticketing Solution Service Provider for a period of 36 Months

Delivery Location: DF Malan Street - Cape Town - Cape Town - 8000

## Documents

- RFQ - Ticketing Solution\_ 2026.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/appointment-of-a-ticketing-solution-service-provider-for-a-period-of-36-months-16db3675