# APPOINTMENT OF SERVICE PROVIDER TO PROVIDE 24 HOURS FRAUD AND CORRUPTION HOTLINE SERVICES TO NATIONAL REGULATOR FOR COMPULSORY SPECIFICATIONS FOR PERIOD OF 36 MONTHS

> This tender closed on 2026-07-09.

- **Reference:** RFQ NO. 012-26
- **Issuer:** [National Regulator for Compulsory Specifications](https://za.bidwunder.com/tenders/issuer/national-regulator-for-compulsory-specifications.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-07-01
- **Closing date:** 2026-07-09 13:00 SAST
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Procurement of a service provider to operate a 24-hour fraud and corruption hotline for the National Regulator for Compulsory Specifications (NRCS) for 36 months.** Bidders should have call-centre/ethics hotline expertise, with public-sector PFMA/ Treasury compliance knowledge, and be able to deliver 24/7 reporting, transcription, and secure data handling (including SAPS liaison).

#### Requirements
- Tax compliance: provide SARS Tax Compliance Status PIN (TCS) or CSD number; VAT status where applicable.  
- Corporate/ownership: valid business registration; disclose directors/members; no state-employed individuals in leadership; comply with SBD requirements.  
- BBBEE: provide B-BBEE status level verification certificate or sworn affidavit to claim preference points.  
- Public-sector experience: minimum of five contactable reference letters for similar PFMA-governed projects (for functionality).  
- Mandatory forms: complete and sign SBD 1, SBD 3.3, SBD 4, and SBD 6.1.  
- Minimum qualifications for personnel: CVs for key staff; ethics hotline/Compliance qualifications (EO/CFE) and call-centre certification for operators.  
- Deliverables: 24/7 hotline with transcripts, reference numbers, off-site backups, monthly reports, SAPS reporting, and up to 50 reports/month.  
- Contract terms: 36-month term; IP rights vest NRCS; no NRCS-paid travel; adherence to SA laws; potential partial award.

#### How to Apply
- Submission deadline: 09 July 2026 at 11:00 (closing).  
- Submission method: email quotes to don.mandlazi@nrcs.org.za (no hand delivery). (RFQ 012-26 Fraud Hotline.pdf)  
- Documents to submit: pricing schedule (SBD 3.1), plus SBD 1, SBD 3.3, SBD 4, SBD 6.1; detailed price breakdown; CVs and 5 public-sector references; BBBEE proof; TCS/CSD details.  
- Pre-qualifications: Tax PIN/CSD number; SARS TCS (or printed certificate); ensure compliance with PFMA and regulations. (RFQ 012-26 Fraud Hotline.pdf)  
- Briefing: if applicable, see briefing details at NRCS venue (1 Dr Lategan Rd, Groenkloof) in the tender docs. (RFQ 012-26 Fraud Hotline.pdf)  
- Documents to obtain: the RFQ package contains all required forms and schedules.

## Description

APPOINTMENT OF SERVICE PROVIDER TO PROVIDE 24 HOURS FRAUD AND CORRUPTION HOTLINE SERVICES TO NATIONAL REGULATOR FOR COMPULSORY SPECIFICATIONS FOR PERIOD OF 36 MONTHS

APPOINTMENT OF SERVICE PROVIDER TO PROVIDE 24 HOURS FRAUD AND CORRUPTION HOTLINE SERVICES TO NATIONAL REGULATOR FOR COMPULSORY SPECIFICATIONS FOR PERIOD OF 36 MONTHS

Conditions: BIDDING PROCEDURE ENQUIRIES MAY BE DIRECTED TO: Don Mandlazi - 012 482 8921 - Don.Mandlazi@nrcs.org.za TECHNICAL ENQUIRIES MAY BE DIRECTED TO: Tshilidzi Tshisikhawe - 012 842 8926 - Tshilidzi.Tshisikhawe@nrcs.org.za

## Documents

- RFQ 012-26 - Fraud hotline\_-.pdf..pdf
- RFQ 012-26 - Fraud hotline\_-.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/appointment-of-service-provider-to-provide-24-hours-fraud-and-corruption-hotline-97461c61