# APPOINTMENT TO SELECT OF A QUALIFIED AND EXPERIENCED SERVICES PROVIDER TO ESTABLISH A DISASTER RECOVERY (DR) AND BUSINESS CONTINUITY (BS) SOLUTION FOR PERIOD OF THREE (3) YEARS AT NATIONAL CREDIT REGULATOR - **Reference:** NCR1047102026 - **Issuer:** [National Credit Regulator](https://za.bidwunder.com/tenders/issuer/national-credit-regulator.md) - **Region:** Western Cape - **Type:** Open tender - **Published:** 2026-10-20 - **Closing date:** 2026-11-20 13:00 SAST - **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md) ## Summary #### Overview **The NCR seeks to appoint a qualified service provider to establish a Disaster Recovery (DR) and Business Continuity (BC) solution for a period of three years at the National Credit Regulator.** The project offers two deployment options (Cloud-Based DRaaS or DR private hosting) and covers off-site immutable backups, RPO of 1 hour and RTO of 4 hours for in-scope workloads including Windows Server, AD, DNS/DHCP, file services, databases and Microsoft 365. Data must reside in South Africa, with compliance to POPIA, ISO 27001/27002:2022, ISO 22301:2019, ISO 27018:2019 and the NIST CSF. The contract includes 24x7x365 support, a dedicated Project Manager and Infrastructure Architect, and knowledge transfer to at least two NCR engineers. Bidders must be South African-owned with evidence of ownership and ultimate beneficial owners. Proposals will be evaluated on an 80/20 price versus specific goals basis, with BBBEE/HDI targets. Proposals must remain valid for 90 days. Closing is 20 November 2026 at 11:00; submissions are via sealed bid in Midrand, NCR offices, with two hard copies and one USB. Documents are downloadable from NCR’s website; queries to procurement@ncr.org.za. #### Requirements - South African ownership with documentary evidence of ownership and ultimate beneficiaries - Compliance with BBBEE requirements and ability to provide BBBEE certification or sworn affidavit - Tax clearance and ERP registrations (SARS status) and Central Supplier Database (CSD) registration - Use of prescribed bid documents (SBD 1, SBD 4, SBD 6.1, SBD 7.2) and acceptance of General Terms (Annexure B) - Adherence to data sovereignty and information security standards (POPIA, ISO 27001/27002:2022, ISO 22301:2019, ISO 27018:2019, NIST CSF) - Ability to deliver a fully managed DR/BC platform over 3 years (Option A cloud-based DRaaS; Option B private hosting) with RPO ≤1h and RTO ≤4h, including 24x7 support, a Project Manager and Infrastructure Architect, and knowledge transfer to NCR engineers #### How to Apply - Download tender documents from the NCR website (e.g., Terms of Reference NCR1047.10.2026.pdf; Annexure B General Terms). (TERMS OF REFERENCE FOR NCR1047.10.2026.pdf) - Prepare a compliant bid with two hard copies and one memory stick; sign pages and submit in a sealed envelope at NCR, 127-15th Road, Randjespark, Midrand, by 11:00 on 20 November 2026; bid box hours 08:00–16:30 on weekdays - Include required forms and evidence: SBD 1 (invitation and tax/CSD), Tax clearance; SBD 4 (Bid Disclosure); SBD 6.1 (BBBEE/Specific goals); SBD 3.1/3.3 (pricing schedules) and Annexure A/B as applicable - Ensure 90-day bid validity from closing date; queries to procurement@ncr.org.za; contact 011-554-2646/2713 for assistance - Note: Some terms may be supplemented by the SLA and other attachments (e.g., Annexure H NDA). ## Description APPOINTMENT TO SELECT OF A QUALIFIED AND EXPERIENCED SERVICES PROVIDER TO ESTABLISH A DISASTER RECOVERY (DR) AND BUSINESS CONTINUITY (BS) SOLUTION FOR PERIOD OF THREE (3) YEARS AT NATIONAL CREDIT REGULATOR APPOINTMENT TO SELECT OF A QUALIFIED AND EXPERIENCED SERVICES PROVIDER TO ESTABLISH A DISASTER RECOVERY (DR) AND BUSINESS CONTINUITY (BS) SOLUTION FOR PERIOD OF THREE (3) YEARS AT NATIONAL CREDIT REGULATOR Conditions: The bidding company must be a South African-owned entity, registered in the Republic of South Africa in accordance with applicable legislation. The bidder must provide documentary evidence confirming its South African ownership and the identity and nationality of its ultimate beneficial owners ## Documents - SCM-Bid documents SBD 3.3.doc..doc - SCM-Bid documents SBD 3.1 (2).doc..doc - SBD1.docx..docx - REVISED SBD 7.2 (3).docx..docx - SBD 6.1 IN TERMS OF PPR2022.docx..docx - REVISED SBD 4 -Annexure A (2).docx..docx - annexure\_b1\_signatures.pdf..pdf - DRAFT\_SLA\_FOR\_SERVICE\_PROVIDERS\_REVIEW.pdf..pdf - Annexure H - (Non disclosure).pdf..pdf - Annexure B - \_General terms conditions\_8020 ver 2021.pdf..pdf - TERMS OF REFERENCE FOR NCR1047.10.2026.pdf..pdf - SCM-Bid documents SBD 3.1 (2).doc - SCM-Bid documents SBD 3.3.doc - REVISED SBD 4 -Annexure A (2).docx - SBD1.docx - REVISED SBD 7.2 (3).docx - SBD 6.1 IN TERMS OF PPR2022.docx - annexure\_b1\_signatures.pdf - DRAFT\_SLA\_FOR\_SERVICE\_PROVIDERS\_REVIEW.pdf - TERMS OF REFERENCE FOR NCR1047.10.2026.pdf - Annexure H - (Non disclosure).pdf - Annexure B - \_General terms conditions\_8020 ver 2021.pdf Documents download with a free BidWunder account. ## Published on - [eTenders.gov.za](https://www.etenders.gov.za) - [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1) More open tenders: https://za.bidwunder.com/tenders.md --- > Source: https://za.bidwunder.com/tenders/appointment-to-select-of-a-qualified-and-experienced-services-provider-to-establ-f9a2d8a3