# BID FOR THE APPOINTMENT OF SERVICE PROVIDER FOR THE UPGRADE OF A UNIFIED COMMUNICATION SYSTEM FOR A PERIOD OF 12 MONTHS

- **Reference:** SCMU5-26/27-0060
- **Issuer:** [Eastern Cape Department of Public Works and Infrastructure](https://za.bidwunder.com/tenders/issuer/eastern-cape-department-of-public-works-and-infrastructure.md)
- **Region:** Eastern Cape
- **Type:** Open tender
- **Published:** 2026-10-26
- **Closing date:** 2026-11-24 00:00 SAST
- **Sectors:** [Telecommunications](https://za.bidwunder.com/tenders/sector/J61.md), [IT services](https://za.bidwunder.com/tenders/sector/J62.md)

## Summary

**The Eastern Cape Department of Public Works & Infrastructure seeks a service provider to upgrade and restore a Cisco-based Unified Communications System (UCS) for 12 months, including reinstatement, monitoring, and ongoing maintenance; it also requires a new point-to-point wireless link and nine receptionist telephones.** Bidders should have ICT integration and voice/telephony expertise (Cisco UCS, IP Telephony, TMS), security capabilities, and relevant certifications, plus South African regulatory and supplier credentials.

## Description

BID FOR THE APPOINTMENT OF SERVICE PROVIDER FOR THE UPGRADE OF A UNIFIED COMMUNICATION SYSTEM FOR A PERIOD OF 12 MONTHS

## Documents

- Tender Document
- UNIFIED COMMUNICATION SYSTEM FOR A PERIOD OF 12 MONTHS final draft.pdf..pdf
- UNIFIED COMMUNICATION SYSTEM FOR A PERIOD OF 12 MONTHS final draft.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)
- [Eastern Cape Department of Public Works](https://www.ecdpw.gov.za/wp-content/tender-uploads/unified-communication-system-for-a-period-of-12-months-final-draft.pdf)

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> Source: https://za.bidwunder.com/tenders/bid-for-the-appointment-of-service-provider-for-the-upgrade-of-a-unified-communi-6dd031c8