# Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers for a period of seven (7) years and six (6) months.

- **Reference:** E3667CXMWP
- **Issuer:** [Eskom - Corporate](https://za.bidwunder.com/tenders/issuer/eskom-corporate.md)
- **Region:** Gauteng
- **Type:** Request for proposal
- **Published:** 2026-10-09
- **Closing date:** 2026-11-09 10:00 SAST
- **Sectors:** [Other professional services](https://za.bidwunder.com/tenders/sector/M74.md)

## Summary

#### Overview
**Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers for a period of seven (7) years and six (6) months.** Eskom invites bids from professional services firms with program/portfolio management, governance, transformation, SDL&I, supplier development and quality management capabilities to orchestrate multi-provider service delivery under a Master Services Agreement.

#### Requirements
- Proven experience coordinating multi-provider service delivery on large-scale contracts.
- Ability to implement Eskom SDL&I and Transformation obligations (Schedules S and H) including governance, monitoring and reporting.
- Compliance with Eskom quality/safety standards (QM 58 Supplier Quality Management specification; ISO 9001 quality management framework; pre- and post-contract quality plans and audits).
- Willingness to sign Eskom Master Services Agreement (Schedule O); provide a Parent Company Guarantee (Schedule J) and a Performance Bond (Schedule K).
- Submission of required bid documentation: SBD forms (H, I, J), Pricing Schedule (G), PAYE/Tax questionnaires (K), and related Annexures; eTendering manuals (L, M).
- Compliance with safety and SHE requirements (COIDA/Good Standing, etc.).
- Ability to deliver under the Transformation and SDL&I framework (Schedules H, S, N, M). 

#### How to Apply
- Clarification meeting: non-compulsory virtual meeting on 16 October 2026 at 13h00 (via Microsoft Teams). (RFP document)
- Closing date/time: 09 November 2026 at 10h00 SA time. (RFP document) 
- Submission method: electronically via Eskom e-tendering site at https://etendering.eskom.co.za/. (RFP document)
- Documents to complete/submit: Annexures A–G, H–K, L–M, N, O, P, Q; Schedule D–K (pricing and quality docs as applicable). (RFP document)
- Where to obtain bid documents: Eskom Tender Bulletins and the Eskom eTendering portal; tender documents are also packaged as Tender documents (37 files). (RFP document)

## Description

Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers for a period of seven (7) years and six (6) months.

Cross-Functional Services Supplier to integrate and coordinate service delivery across multiple providers for a period of seven (7) years and six (6) months.

Tender Office Location: N/A

## Documents

- Tender documents (38 files).zip
- PAYE Questionnaire for Service Contracts 2025\_2026 -Annexure K.doc..doc
- Occupational Health and Safety Act Section 37(2)Agreement Form - Rev 7 -Annexure S.docx..docx
- Acknowledgement Form for Eskom SHE Rules and other Requirements -Annexure Q.docx..docx
- E-tendering Help Manual for supplier - Annexure L.docx..docx
- 20251111\_Cross Functional Services GIT- Form A\_Cat 1\_ Rev 9 -Annexure V.docx..docx
- 240-109253302 \_ Quality Control Plan or Inspection Test Plan (QCP or ITP)-rev 3.docx..docx
- SDL&I Template for Bidders - Cross Functional Services Supplier v0.1 -Annexure P.docx..docx
- 240-109253698 CQP Template 2021 -Annexure W.docx..docx
- E-Tenderers E-Tendering Training Acknowledgement Form -Annexure M.docx..docx
- Annexure AA\_Schedule Q(Supplementary Terms).docx..docx
- Annexure O\_Schedule H (Transformation).pdf..pdf
- Annexure O\_Schedule A (Definitions).pdf..pdf
- Annexure O\_Schedule K (Performance Bond).pdf..pdf
- Annexure O\_Schedule N (Value and Competitiveness Rider).pdf..pdf
- Annexure O\_Schedule J (Parent Company Guarantee).pdf..pdf
- Annexure O\_Schedule D (Charges).pdf..pdf
- 240-105658000 Supplier Quality Management Specification (3).pdf..pdf
- Annexure O\_Schedule S (Supplier Development).pdf..pdf
- Annexure N\_Appendix B-1 (Service Specification)\_Updated.pdf..pdf
- Request for Proposal (RFP) Cross Functional Services final rev1.pdf..pdf
- Annexure O\_Schedule M (Critical Deliverables).pdf..pdf
- 20251111\_Cross Functional Services GIT-Quality \_Cat 1\_ Rev 7 -Annexure U.pdf..pdf
- Annexure O\_Schedule R (Information Security Requirements).pdf..pdf
- Annexure O\_Schedule C (Performance Standards).pdf..pdf
- Annexure O\_Schedule I (Exit Assistance).pdf..pdf
- Annexure O\_Schedule E (Governance).pdf..pdf
- Annexure O\_Schedule P (Operator Agreement).pdf..pdf
- Annexure O\_Schedule F (Change Management).pdf..pdf
- Annexure O\_Schedule O (HR Provisions).pdf..pdf
- Annexure O\_Schedule Q (Supplementary Terms).pdf..pdf
- Annexure O\_Schedule L (Cooperation Agreement).pdf..pdf
- Annexure O\_MSA\_Terms & Conditions.pdf..pdf
- Annexure O\_Schedule B (Service Description).pdf..pdf
- Annexure O\_Schedule G (Transition).pdf..pdf
- Annexure O\_Appendix C-1 (Service Level Requirements).pdf..pdf
- Eskom - Standard Conditions of Tender (August 2024) - Annexure Z.pdf..pdf
- Copy of Annexure G\_CFS\_Price Workbook\_V1\_12 Oct 26 - UPDATED.xlsx..xlsx
- Copy of Annexure Y\_Technical Evaluation Criteria.xlsx..xlsx
- PAYE Questionnaire for Service Contracts 2025\_2026 -Annexure K.doc
- E-Tenderers E-Tendering Training Acknowledgement Form -Annexure M.docx
- Acknowledgement Form for Eskom SHE Rules and other Requirements -Annexure Q.docx
- Annexure AA\_Schedule Q(Supplementary Terms).docx
- SDL&I Template for Bidders - Cross Functional Services Supplier v0.1 -Annexure P.docx
- 20251111\_Cross Functional Services GIT- Form A\_Cat 1\_ Rev 9 -Annexure V.docx
- E-tendering Help Manual for supplier - Annexure L.docx
- 240-109253698 CQP Template 2021 -Annexure W.docx
- Occupational Health and Safety Act Section 37(2)Agreement Form - Rev 7 -Annexure S.docx
- 240-109253302 \_ Quality Control Plan or Inspection Test Plan (QCP or ITP)-rev 3.docx
- Annexure O\_Schedule G (Transition).pdf
- Annexure O\_Schedule F (Change Management).pdf
- Annexure O\_Schedule O (HR Provisions).pdf
- Annexure O\_Schedule Q (Supplementary Terms).pdf
- Annexure O\_Schedule H (Transformation).pdf
- Annexure O\_Schedule S (Supplier Development).pdf
- Annexure O\_Schedule A (Definitions).pdf
- 240-105658000 Supplier Quality Management Specification (3).pdf
- Annexure N\_Appendix B-1 (Service Specification)\_Updated.pdf
- Annexure O\_Schedule L (Cooperation Agreement).pdf
- Request for Proposal (RFP) Cross Functional Services final rev1.pdf
- Annexure O\_Appendix C-1 (Service Level Requirements).pdf
- Annexure O\_Schedule M (Critical Deliverables).pdf
- Annexure O\_Schedule N (Value and Competitiveness Rider).pdf
- Annexure O\_Schedule R (Information Security Requirements).pdf
- Annexure O\_MSA\_Terms & Conditions.pdf
- Annexure O\_Schedule C (Performance Standards).pdf
- Eskom - Standard Conditions of Tender (August 2024) - Annexure Z.pdf
- Annexure O\_Schedule I (Exit Assistance).pdf
- Annexure O\_Schedule B (Service Description).pdf
- Annexure O\_Schedule E (Governance).pdf
- Annexure O\_Schedule P (Operator Agreement).pdf
- 20251111\_Cross Functional Services GIT-Quality \_Cat 1\_ Rev 7 -Annexure U.pdf
- Annexure O\_Schedule K (Performance Bond).pdf
- Annexure O\_Schedule D (Charges).pdf
- Annexure O\_Schedule J (Parent Company Guarantee).pdf
- Copy of Annexure G\_CFS\_Price Workbook\_V1\_12 Oct 26 - UPDATED.xlsx
- Copy of Annexure Y\_Technical Evaluation Criteria.xlsx

Documents download with a free BidWunder account.

## Published on

- [Eskom Tender Bulletin](https://tenderbulletin.eskom.co.za/tender/96538)
- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/cross-functional-services-supplier-to-integrate-and-coordinate-service-delivery-7c445564
