# Genesys License Renewal for a period of 12 Months

> This tender closed on 2026-07-28.

- **Reference:** RFQ 202036
- **Issuer:** [The South African Bureau of Standards (SABS)](https://za.bidwunder.com/tenders/issuer/the-south-african-bureau-of-standards-sabs.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-07-21
- **Closing date:** 2026-07-28 13:00 SAST
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**RFQ for Genesys license renewal and related contact center services for a 12-month period, inviting bids from IT/telecom professionals with Genesys licensing, migration, hosted contact center, on-premise components, and resellers accreditation.** (RFQ 202036 Genesys License Renewal.pdf) Scope covers migration from an existing provider, Genesys Hosted Contact Center Services, Genesys Engage Base Package renewal, MCP Recording Connector, Local Support, SIP/Quality licenses, and related deliverables.

#### Requirements
- Treasury Central Supplier Database (CSD) registration report
- Valid BBBEE certificate or sworn affidavit (Specific Goal claim)
- SBD 4 Bidder’s Disclosure
- SBD 6.1 Preference Points Claim Form
- Appendix A – Non-Disclosure Agreement
- Mandatory reseller/partners accreditation documentation

#### How to Apply
- Submission deadline: 28 July 2026 at 11:00; late submissions not accepted (RFQ; PDF via email) (RFQ 202036 Genesys License Renewal.pdf)
- Submission method: email to Luvuyo.Tshabalala@sabs.co.za and procurement.request@sabs.co.za; max 14 MB per file; PDFs only (no links/we-transfer) (RFQ 202036 Genesys License Renewal.pdf)
- Documents to submit: as above (CSD, BBBEE, SBD forms, NDA) and any required accreditation evidence (RFQ 202036 Genesys License Renewal.pdf)
- Pre-qualifications/registrations: CSD registration; BBBEE documentation; adherence to SABS terms (RFQ 202036 Genesys License Renewal.pdf)
- Briefing: non-compulsory; not applicable (RFQ 202036 Genesys License Renewal.pdf)
- Where to obtain documents: RFQ details and terms referenced on SABS procurement pages; see attached RFQ document (RFQ 202036 Genesys License Renewal.pdf)

## Description

Genesys License Renewal for a period of 12 Months

Genesys License Renewal for a period of 12 Months

Conditions: N/A

## Documents

- RFQ 202036 Genesys License Renewal.pdf..pdf
- RFQ 202036 Genesys License Renewal.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/genesys-license-renewal-for-a-period-of-12-months-40bff448