# NCR1050.10.2026-THE APPOINTMENT OF A SERVICE PROVIDER FOR ALTERNATIVE DISPUTE RESOLUTION (ADR) AGENTS REGISTERED UNDER THE NATIONAL CREDIT ACT (NCA)

- **Reference:** NCR1050102026
- **Issuer:** [National Credit Regulator](https://za.bidwunder.com/tenders/issuer/national-credit-regulator.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-10-27
- **Closing date:** 2026-11-05 13:00 SAST
- **Sectors:** [Legal and accounting](https://za.bidwunder.com/tenders/sector/M69.md), [Other professional services](https://za.bidwunder.com/tenders/sector/M74.md)

## Summary

#### Overview
**The NCR seeks to appoint a service provider for Alternative Dispute Resolution (ADR) agents registered under the National Credit Act (NCA).** The assignment targets South African professional services providers with ADR/legislative research capability in the credit/financial sector, with adherence to tax, CSD, and BBBEE requirements and a clear plan to deliver a structured ADR-enforcement assessment over about six months.

#### Requirements
- South African service provider with SA credit/financial sector experience (8+ years for high scoring).
- A team including a team leader with 5+ years relevant research experience; CVs and at least a degree required.
- Ability to deliver legislative/regulatory review, institutional/operational assessment, stakeholder and comparative analyses, and practical recommendations.
- Compliance: tax clearance/tax PIN; CSD registration (vendor number starting with MAAA); acceptance of General Terms and Conditions; BBBEE considerations; SBD forms.
- Evidence/letters: at least three reference letters; provide proof for specific goals as relevant for the 80/20 scoring.
- Evaluation uses 80/20 preference points (price 80, specific goals 20); minimum 70 points to be considered.
- Duration: project estimated at 6 months from SLA signing; deliverables include inception, draft, final reports, and a final presentation.

#### How to Apply
- Submission deadline: 05 November 2026 at 11:00 (TOR documents specify the due date/time) (TOR-NCR1050.10.2026-TERMS OF REFERENCE (ADR).pdf).
- Submission method: Electronic submission to rmaleka@ncr.org.za with copy to procurement@ncr.org.za (TOR). 
- Documents to complete/submit: Completed SBD forms and compliance documents, including:
  - Invitation to Bid – SBD 1 (SBD1.pdf..pdf)
  - Bidder’s Disclosure – SBD 4 (Standard Bidding Document (SDB) 4_Annexure A.doc..doc)
  - Preference Points Claim Form – SBD 6.1 (SBD 6.1 IN TERMS OF PPR2022.docx)
  - Proof of CSD registration (vendor number starting with MAAA) and SARS Tax Compliance (PIN/TCS) documents.
  - Acceptance of General Terms and Conditions (see TOR) 
- Pre-qualifications: Central Supplier Database (CSD) registration; Tax clearance; SA-based firm requirement; evidence of BBBEE status if claiming points.
- Timetable/outputs to expect: project plan prior to kick-off, inception/draft/final reports, and a presentation to NCR (as per TOR).
- Where to obtain bid documents: Terms of Reference (TOR-NCR1050.10.2026-TERMS OF REFERENCE (ADR).pdf) and attached SBD forms (see filenames above).

## Description

NCR1050.10.2026-THE APPOINTMENT OF A SERVICE PROVIDER FOR ALTERNATIVE DISPUTE RESOLUTION (ADR) AGENTS REGISTERED UNDER THE NATIONAL CREDIT ACT (NCA)

## Documents

- Standard Bidding Document (SDB) 4\_Annexure A.doc..doc
- SBD 6.1 IN TERMS OF PPR2022.docx..docx
- SBD1.pdf..pdf
- TOR-NCR1050.10.2026-TERMS OF REFERENCE (ADR).pdf..pdf
- Standard Bidding Document (SDB) 4\_Annexure A.doc
- SBD 6.1 IN TERMS OF PPR2022.docx
- TOR-NCR1050.10.2026-TERMS OF REFERENCE (ADR).pdf
- SBD1.pdf

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## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/ncr1050-10-2026-the-appointment-of-a-service-provider-for-alternative-dispute-re-b561c573