# PROCUREMENT OF MICROSOFT DYNAMICS 365 MAINTENACE SERVICES AND TECHNICAL SUPPORT FOR A PERIOD OF TWELVE (12) MONTHS

> This tender closed on 2026-10-28.

- **Reference:** RFQ 012893
- **Issuer:** [NATIONAL METROLOGY INSTITUTE OF SOUTH AFRICA](https://za.bidwunder.com/tenders/issuer/national-metrology-institute-of-south-africa.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-10-16
- **Closing date:** 2026-10-28 12:00 SAST
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**Procurement of Microsoft Dynamics 365 maintenance services and technical support for twelve (12) months.** NMISA seeks a qualified Dynamics 365 service provider to maintain, support, troubleshoot, configure, integrate and enhance its Dynamics 365 ERP environment (Finance & Operations, CE/CRM, customer portal, Power Platform, and related components) and to execute a controlled application-level takeover from the current partner. Bidders should have demonstrable Dynamics 365 maintenance, functional/technical support, and integration/development capabilities, with experience working with NMISA and external hosting/infra providers.

#### Requirements
- SBD 4 and SBD 6.1 completed and signed; CSD report attached
- Valid B-BBEE certificate attached
- Quotation to be firm and valid for 30 days; comprehensive price breakdown for the 12-month period
- Pricing fixed for the contract duration; delivery/implementation within 2 weeks from order; on-site support included as applicable
- Compliance with NMISA MFMA/SCM mandatory requirements and documentation as per attached bid packs

#### How to Apply
- Submission deadline: 28 October 2026 by 10:00 (local) (see NMISA RFQ document NMISA Dynamics 365 ERP Maintenance Development RFQ - 12 Months.pdf)
- Submission method: Electronic submissions to scm3@nmisa.org; attach required SBD forms and BBBEE certificate; include company letterhead and pricing schedule
- Documents to complete/submit: SBD4, SBD6.1; CSD report; BBBEE certificate; comprehensive pricing schedule; company details
- Pre-qualifications: Complete SBDs, CSD registration, and valid BBBEE certificate
- Briefing session: Not explicitly stated; briefing location listed as CSIR Campus, Building 5, Meiring Naude Road, Brummeria, Pretoria (as per RFQ) (NMISA Dynamics 365 ERP Maintenance Development RFQ - 12 Months.pdf)
- Where to obtain bid documents: Bid materials are included with the attached RFQ documents (NMISA Dynamics 365 ERP Maintenance Development RFQ - 12 Months.pdf)

## Description

PROCUREMENT OF MICROSOFT DYNAMICS 365 MAINTENACE SERVICES AND TECHNICAL SUPPORT FOR A PERIOD OF TWELVE (12) MONTHS

PROCUREMENT OF MICROSOFT DYNAMICS 365 MAINTENACE SERVICES AND TECHNICAL SUPPORT FOR A PERIOD OF TWELVE (12) MONTHS

Conditions: Proposals must be sent to scm3@nmisa.org Please complete the attached sbd forms and attach valid B-BBEE certificate

## Documents

- MICROSOFT DYNAMICS 365 MAINTENANCE SERVICES.pdf..pdf
- MICROSOFT DYNAMICS 365 MAINTENANCE SERVICES.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/procurement-of-microsoft-dynamics-365-maintenace-services-and-technical-support-8697fcd3