# Provision of ICT desktop support services for a period of 3 years

> This tender closed on 2026-10-23.

- **Reference:** GICT 01-2026/27
- **Issuer:** [City of Tshwane Metropolitan Municipality](https://za.bidwunder.com/tenders/issuer/city-of-tshwane-metropolitan-municipality.md)
- **Region:** Gauteng
- **Type:** Open tender
- **Published:** 2026-09-11
- **Closing date:** 2026-10-23 10:00 SAST
- **Briefing:** 2026-10-09 10:00 SAST (compulsory)

## Summary

#### Overview
**Provision of ICT desktop support services for a period of 3 years**. City of Tshwane Metropolitan Municipality seeks a vendor to provide ICT desktop support under a 3-year open tender via the SAP Ariba e-tender portal. Preference points 90/10; advert period 30 days. Briefing is mandatory (9 Oct 2026). See attached Notice 3 of 2026/27 (EdVN) Website_.pdf for briefing time and venue.

#### Requirements
- Demonstrated ICT desktop support capability with SLA-based delivery
- Registration on the National Treasury Central Supplier Database (CSD)
- Respond via SAP Ariba; provide one supplementary hard copy deposited in the tender box
- Mandatory briefing session attendance
- Tender validity: 90 days after closing date

#### How to Apply
- Submission deadline: 23 Oct 2026, 08:00 (closing time).
- Submission method: Electronic submission via SAP Ariba; supplementary hard copy to be deposited at Tshwane House tender box (320 Madiba Street, Pretoria CBD).
- Documents to submit: Bid response through Ariba; hard copy submission; ensure CSD registration as prerequisite.
- Registrations/pre-qualifications: Register on the Central Supplier Database (CSD).
- Briefing session details: Mandatory briefing on 9 Oct 2026 at Sammy Marks Council Chamber, Pretoria CBD (time per Notice 3 of 2026/27 (EdVN) Website_.pdf).
- Where to obtain bid documents: Through the SAP Ariba portal links in the Notice 3 document and via the City’s Ariba access page (see attached Notice 3 of 2026/27 (EdVN) Website_.pdf). Training sessions on Ariba are available via the City’s site (https://www.tshwane.gov.za/?page_id=838).

## Description

Provision of ICT desktop support services for a period of 3 years

Provision of ICT desktop support services for a period of 3 years

Preference point system: 90/10 Advert period: 30 days

## Documents

- Notice 3 of 2026.27 (EdVN) Website\_.pdf..pdf

Documents download with a free BidWunder account.

## Published on

- [City of Tshwane Tenders](https://www.tshwane.gov.za/?p=104528)
- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/provision-of-ict-desktop-support-services-for-a-period-of-3-years-b201ae67