# PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT)

- **Reference:** ULM-CORP 004/27
- **Issuer:** [Umzimkhulu Local Municipality](https://za.bidwunder.com/tenders/issuer/umzimkhulu-local-municipality.md)
- **Region:** KwaZulu-Natal
- **Type:** Open tender
- **Published:** 2026-10-15
- **Closing date:** 2026-11-06 14:00 SAST
- **Briefing:** 2026-10-22 12:00 SAST
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Provision of ICT support services for a 36-month contract to Umzimkhulu Local Municipality.** This invites reputable ICT service providers with capabilities across ICT operations, network engineering, cybersecurity, Microsoft 365/cloud, ICT governance/compliance, architecture, database and DR/BC, and project management. Bidders must be CSD-registered and submit required MBD forms; signed authority to sign tender documents; and comply with the municipality’s SCM policy. (15-10-2026 TENDER ADVERT - PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT).pdf)

#### Requirements
- CSD registration proof or number; attach verification.
- Submission of MBD4, MBD6.1, MBD8 & MBD9.
- Certificate of Authority to sign all tender documents, signed on company letterhead by authorized directors.
- Tender documents signed by an authorized person.
- 80/20 scoring; price = 80, specific goals = 20; minimum thresholds apply; must score >=50% per segment and full 100% in Expertise segments.
- Attach traceable reference letters and appointment letters for company experience.
- Detailed CVs and certified copies for listed ICT roles (e.g., Network Engineer, Server/Infrastructure, Cybersecurity Specialist, Microsoft 365/Cloud Specialist, ICT Governance Specialist, ICT Project Manager, Systems Architect, Database Specialist, DR/BC Specialist, Unified Communications Specialist, Enterprise Application Specialist, Business Analysis) along with relevant certifications.
- A detailed methodology addressing the scope and listed service areas (infrastructure/data centre, network, cybersecurity, cloud, governance, architecture, databases, DR/BC, project support, UC).

#### How to Apply
- Briefing: 22 Oct 2026 at 10:00, Makhosini Building Boardroom (Non-compulsory). (15-10-2026 doc)
- Document purchase: from 20 Oct 2026, 09:30–16:00, at 169 Main Street; non-refundable R300 or bank-guaranteed cheque to uMzimkhulu Municipality; cut-off 22 Oct 2026, 15 minutes before briefing. (15-10-2026 doc)
- Submission: by 06 Nov 2026, 12:00; deposit in tender box at 169 Main Street, Umzimkhulu; late or non-submissions not accepted.
- Documents to submit: municipal tender documents (no substitutions); CVs, qualifications, CSD proof, MBD forms, and referenced documentation as per evaluation criteria.
- Optional clarifications: technical enquiries to Mr. G. Mngqundaniso; SCM enquiries to Mr. S. Ndawonde. (contacts in the advert)
- Other: 180-day price validity; Council not bound to accept the lowest bid; follow SCM policy.
- Where to obtain documents: municipality website or cashier. (15-10-2026 doc)

Document referenced: (15-10-2026 TENDER ADVERT - PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT).pdf)

## Description

PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT)

PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT)

Conditions: Tender documents will be available on the municipal website (www.umzimkhululm.gov.za) and will also be available from the cashier at 169 Main Street, uMzimkhulu, 3297 upon the non-refundable payment of R 300 per document or a bank guaranteed cheque made out to uMzimkhulu Municipality during working hours between 09:30am and 16:00pm from the 20th of October 2026; cut-off time for buying documents is the 22nd of October 2026, 15 minutes before the briefing time.

Non-compulsory briefing meeting is scheduled to take place at uMzimkhulu Municipality Makhosini Building Boardroom,247 Mzimkhulu Mlonyana Street, uMzimkhulu 3297.

Briefing Venue: uMzimkhulu Municipality Makhosini Building Boardroom,247 Mzimkhulu Mlonyana Street, uMzimkhulu 3297.

## Documents

- 15-10-2026 TENDER ADVERT - PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT).pdf..pdf
- 15-10-2026 TENDER ADVERT - PROVISION OF ICT SUPPORT SERVICES ( 36 MONTHS CONTRACT).pdf

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## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/provision-of-ict-support-services-36-months-contract-1626dbf4