# PROVISION OF ISO 9004-BASED OPERATIONAL EXCELLENCE TRAINING ON AN ‘AS AND WHEN’ REQUIRED BASIS FOR A PERIOD OF TWO (2) YEARS.

- **Reference:** E3686CXMWPEAL
- **Issuer:** [Eskom - Corporate](https://za.bidwunder.com/tenders/issuer/eskom-corporate.md)
- **Region:** National
- **Type:** Services
- **Published:** 2026-10-23
- **Closing date:** 2026-11-11 10:00 SAST
- **Briefing:** 2026-11-03 16:00 SAST
- **Sectors:** [Education services](https://za.bidwunder.com/tenders/sector/P85.md), [Other professional services](https://za.bidwunder.com/tenders/sector/M74.md)

## Summary

#### Overview
**The Eskom tender seeks the provision of ISO 9004-based Operational Excellence training on an as-and-when required basis for two years.** Bid suitability is for training/quality-management service providers with ISO 9004/9001 expertise, Lean/Kaizen/Six Sigma capabilities, and the ability to deliver 10-day courses to multiple participants on an as-needed basis via Eskom’s e-Tendering portal.

#### Requirements
- Accreditation: demonstrate QCTO/DHET accreditation for qualifications and SAATCA or SANAS (or equivalent) training accreditation. (see 240-43921804 Rev 6; 240-105658000)
- Expertise: proven ability to deliver ISO 9004/9001-based Operational Excellence training with Lean/Kaizen/Six Sigma content; qualified subject-matter experts (Gatekeepers criteria). (see ISO 9004 training scope and QM specifications)
- Delivery capacity: provide training on an as-needed basis for two years; 10-day course duration; minimum 10 participants per class; estimated participation around 150 (scope of work).
- Documentation: submit Method Statement aligned to Eskom QM requirements and maintain QMS documentation; include facilitator qualifications and assessment methods. (see 240-126469599; 240-105658000)
- Compliance: adhere to Eskom OHS requirements; complete Annexure B acknowledgement; comply with Eskom Supplier Quality requirements for ISO 9001/9004.

#### How to Apply
- Submission deadline: **11 November 2026 at 08:00**; electronic submission via Eskom e-Tendering portal (https://etendering.eskom.co.za).
- Briefing: **3 November 2026 at 14:00**; venue: Maxwell Dr, Sunninghill, Sandton (address in tender).
- Submission method: online through Eskom e-Tendering portal; obtain bid documents there (and in attached folders).
- Documents to submit: complete bid returnables including Supplier Declaration of Interest (Template 240-43921804 Rev 6); PAYE Questionnaire; evidence of QMS accreditation; ISO 9004/9001 training capability proof; Annexure B (OHS); Method Statement; any CIDB/tax docs as required by Eskom e-Tendering.
- Where to obtain bid documents: Eskom e-Tendering portal and attached tender folders (Commercial/OHS/Technical).
- Tender validity: 180 days.

## Description

PROVISION OF ISO 9004-BASED OPERATIONAL EXCELLENCE TRAINING ON AN ‘AS AND WHEN’ REQUIRED BASIS FOR A PERIOD OF TWO (2) YEARS.

PROVISION OF ISO 9004-BASED OPERATIONAL EXCELLENCE TRAINING ON AN ‘AS AND WHEN’ REQUIRED BASIS FOR A PERIOD OF TWO (2) YEARS.

Tender Office Location: Maxwell Dr, Sunninghill, Sandton, 2157

## Documents

- Tender documents (5 files).zip
- SDLI Strategy Provision of Operational Excellence based on ISO 9004 standard training on an as and required basis.docx..docx
- QUALITY FOLDER.zip..zip
- TECHNICAL FOLDER-ANNEXURE K.zip..zip
- OHS FOLDER.zip..zip
- COMMERCIAL FOLDER.zip..zip
- SDLI Strategy Provision of Operational Excellence based on ISO 9004 standard training on an as and required basis.docx
- OHS FOLDER.zip
- QUALITY FOLDER.zip
- TECHNICAL FOLDER-ANNEXURE K.zip
- COMMERCIAL FOLDER.zip

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)
- [Eskom Tender Bulletin](https://tenderbulletin.eskom.co.za/tender/96681)

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