# QUOTATION FOR RENEWAL OF MAINTENANCE AND SUPPORT FOR REVENUE AND DEBTORS REPORTING LICENSES AS PER SPECIFICATION FOR THE DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE

> This tender closed on 2026-10-09.

- **Reference:** HO5-26/27-0037
- **Issuer:** [Eastern Cape Department of Public Works and Infrastructure](https://za.bidwunder.com/tenders/issuer/eastern-cape-department-of-public-works-and-infrastructure.md)
- **Region:** Eastern Cape
- **Type:** Open tender
- **Published:** 2026-10-06
- **Closing date:** 2026-10-09 11:00 SAST

## Summary

#### Overview
**Procurement of renewal, maintenance and support for Sage Business Online revenue and debtors reporting licenses for the Eastern Cape Department of Public Works & Infrastructure.** Bidders with ICT/ERP licensing renewal and Sage Business Online expertise, system administration, userAccess, backups, and change-management capabilities should consider bidding.

#### Requirements
- Renewal of annual subscription for Sage Business Online: 9 licences for 12 months (Revenue Management unit), including access to standard functionality and supplier updates (see pricing schedule).
- Maintenance and support services capped at 40 hours during the contract period, covering: user administration, access management, password administration, user profile amendments, backup/restoration reporting, change management, and user terminations.
- Tax and registration compliance: tax clearance, SARS PIN (or CSD number if no TCS), VAT registration if applicable; separate TCS for consortia/JV members.
- Bid documentation: complete SBD forms (SBD1, SBD3.1 pricing, SBD4 declaration of interests), Annexure A (Resolution to Sign), SBD6.1 (specific goals), and any required annexures.
- Evaluation: PPPFA 80/20 with 20 points for specific goals; compliance with administrative requirements in Phase 1, followed by Phase 2 PPPFA evaluation (documented in SBD forms and annexures).
- Brand-name note: substitute with equivalent or better where specified.

#### How to Apply
- Submission window: download bid documents from www.ecdpw.gov.za/tenders starting 06 October 2026; closing 09 October 2026 at 11:00 (HO5-26/27-0037).
- Submission method: sealed bid envelope deposited in the bid box at the Department of Public Works & Infrastructure, Qhasana Building, Ground Floor, Bhisho (or courier drop to the bid box prior to closing).
- Documents to submit (at minimum): SBD1 Part A/B, SBD3.1 pricing schedule (firm prices, 9 licences), SBD4 disclosure, Annexure A (Resolution to Sign), SBD6.1 for specific goals, VAT/Tax details, CSD or SARS TCS PIN, and evidence of authority to sign.
- Registrations/pre-qualifications: Central Supplier Database (CSD) registration; tax compliance status (SARS PIN); VAT registration if applicable.
- Briefing/presentation: the Department may request presentations/demonstrations for shortlisted bidders (not stated as mandatory).
- Inquiries: SCM enquiries supply.chain@ecdpw.gov.za; technical enquiries Yavela.Sofika@ecdpw.gov.za; Bhisho contact 040 602 4188.
- Documents to obtain: bid documents are available on the DPW tender site (HO5-26/27-0037) (see attached tender details).

## Description

QUOTATION FOR RENEWAL OF MAINTENANCE AND SUPPORT FOR REVENUE AND DEBTORS REPORTING LICENSES AS PER SPECIFICATION FOR THE DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE

## Documents

- Tender Document

Documents download with a free BidWunder account.

## Published on

- [Eastern Cape Department of Public Works](https://www.ecdpw.gov.za/wp-content/tender-uploads/ho5-26-27-0037.pdf)

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