# Re-advert: Appointment of a service provider to provide support and maintenance on the Human Resources System (SAGE 300 People) for Agrément South Africa, for a period of three years.

> This tender closed on 2026-08-07.

- **Reference:** ASA 10/07/2026
- **Issuer:** [Agrément South Africa](https://za.bidwunder.com/tenders/issuer/agrement-south-africa.md)
- **Region:** National
- **Type:** Request for quotation
- **Published:** 2026-07-30
- **Closing date:** 2026-08-07 14:00 SAST
- **Sectors:** [Finance and insurance](https://za.bidwunder.com/tenders/sector/K.md)

## Summary

#### Overview
**Appointment of a service provider to provide maintenance and support on the SAGE 300 People HR system for Agrément South Africa, for three years.** Target bidders are service providers with Certified SAGE Business Partner status, HRIS/payroll expertise, and the ability to set up additional modules, negotiate an SLA, and deliver under public-sector procurement rules (CSD registration, tax compliance).

#### Requirements
- Must be registered on the National Treasury Central Supplier Database (CSD) and tax compliant. (Terms of Reference - SAGE 300 People.pdf)
- Provide proof of Certified SAGE Business Partner and at least three positive reference letters for similar services. (Terms of Reference - SAGE 300 People.pdf)
- Complete and submit SBD 4 and SBD 6.1 documents; sign General Conditions of Contract. (Terms of Reference - SAGE 300 People.pdf; SBD 4.pdf)
- Accept and sign the General Conditions of Contract; service award is conditional on these terms. (General Conditions of Contract.pdf)
- Demonstrate ability to deliver the listed HR modules and related systems, with YES/NO compliance in the technical evaluation. (Terms of Reference - SAGE 300 People.pdf)
- Enter into a Service Level Agreement (SLA) before award; SLA to regulate performance, with ASA governing extensions. (Terms of Reference - SAGE 300 People.pdf; General Conditions)
- Training: conduct at least one refresher session for the target user groups (minimum half-day). (Terms of Reference - SAGE 300 People.pdf)
- Price schedule must be completed; VAT applicable (15%). (Terms of Reference - SAGE 300 People.pdf)

#### How to Apply
- Submission: electronically to procurement@agrement.co.za; use RFQ number ASA 10/07/2026 as the subject. No hard copies accepted. (Terms of Reference - SAGE 300 People.pdf)
- Deadline: 07 August 2026 at 12:00; no late submissions accepted. (Terms of Reference - SAGE 300 People.pdf)
- Documents to submit:
  - Completed price schedule; proof of Certified SAGE Business Partner; at least three reference letters; CSD report; Signed SBD 4 and SBD 6.1; Signed General Conditions of Contract. (Terms of Reference - SAGE 300 People.pdf; SBD 4.pdf; SBD 6.1 IN TERMS OF PPR2022.pdf)
- Evaluation framework: technical compliance (YES/NO) per modules, followed by price and specific-goal scoring (80/20 or as applicable); mandatory compliance required. (Terms of Reference - SAGE 300 People.pdf; SBD 6.1 IN TERMS OF PPR2022.pdf)
- Inquiries: via procurement@agrement.co.za. (Terms of Reference - SAGE 300 People.pdf)
- Briefing details: not specified in the RFQ text; if any briefing occurs, it would be per ASA notice (metadata lists a briefing address, but the RFQ text does not include a date). (Terms of Reference - SAGE 300 People.pdf)

Notes: The RFQ emphasizes a three-year contract, SaaS-like maintenance for SAGE 300 People, and a Service Level Agreement governing performance. It also reserves ASA’s right to not award to the lowest bidder and to negotiate terms with preferred bidders. (Terms of Reference - SAGE 300 People.pdf; General Conditions)

## Description

Re-advert: Appointment of a service provider to provide support and maintenance on the Human Resources System (SAGE 300 People) for Agrément South Africa, for a period of three years.

Re-advert: Appointment of a service provider to provide support and maintenance on the Human Resources System (SAGE 300 People) for Agrément South Africa, for a period of three years.

Conditions: Submission via email: procurement@agrement.co.za

## Documents

- SBD 4.pdf..pdf
- General Conditions of Contract.pdf..pdf
- SBD 6.1 IN TERMS OF PPR2022 .pdf..pdf
- Terms of Reference - SAGE 300 People.pdf..pdf
- Terms of Reference - SAGE 300 People.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/re-advert-appointment-of-a-service-provider-to-provide-support-and-maintenance-o-03506643