# REQUEST FOR INFORMATION – LABORATORY INFORMATION SYSTEM

> This tender closed on 2026-08-07.

- **Reference:** RFI002/26/27
- **Issuer:** [National Health Laboratory Service](https://za.bidwunder.com/tenders/issuer/national-health-laboratory-service.md)
- **Region:** National
- **Type:** Expression of interest
- **Published:** 2026-07-29
- **Closing date:** 2026-08-07 13:00 SAST
- **Sectors:** [Information services](https://za.bidwunder.com/tenders/sector/J63.md)

## Summary

#### Overview
**This Request for Information (RFI) seeks market input on Laboratory Information System (LIS) solutions for NHLS.** It is for information purposes only and does not constitute a procurement commitment. Vendors with large-scale LIS deployments, healthcare domain experience (South Africa preferred), and capability to integrate with HIS/PAS/ERP, meet interoperability standards (HL7 v2.5; optional FHIR/XML), and comply with ISO/POPIA controls should consider engaging.

#### Requirements
- Functional capabilities: order/requisition management; specimen tracking; test/workload management; result management; reporting; quality management; forensic chain of custody; billing integration; referrals; analytics; inventory; standards (SNOMED CT, LOINC, ICD-10/11).
- Technical: single authoritative data source; min 99.9% availability; scalable for ≥5% annual growth; high availability with no single point of failure; DRR: RPO ≤4 hours, RTO seconds; web-based; HL7 v2.5 mandatory; desired FHIR/XML APIs; security: ISO 27001/27002/27799, POPIA; tiered confidentiality.
- Interoperability: interfaces with HIS, PAS, ERP, BI; proven integration with heterogeneous systems.
- Deployment options: on-premises, private/public cloud, or hybrid; specify infrastructure and latency needs.
- Other: 10-year minimum solution lifespan; 24/7 support with defined SLAs; data migration from legacy LIS; patient-centric identifiers.
- Vendor responses must cover: company profile; solution description; deployment model; implementation approach; commercial model. (See “Vendor Response Requirements” in the RFI.) (RFI 002/26/27.pdf)

#### How to Apply
- Deadline: 07 August 2026 at 11:00 (closing); opening 07 August 2026 11:30 in NHLS boardroom. No compulsory briefing session. (RFI 002/26/27.pdf)
- Submissions: one original + one electronic copy in PDF, on CD/USB; envelopes marked with RFI number and bidder name; submit to NHLS Tender Office or via email to lesedi.manganye@nhls.ac.za. Questions by email to the same address no later than 03 August 2026. (RFI 002/26/27.pdf)
- Documents to submit: official bid forms (no content changes); supplier information (VAT, TCS PIN or CSD No, B-BBEE status verification or sworn affidavit); proof of authority to sign. (RFI 002/26/27.pdf)
- Clarifications: questions must be emailed by 03 August 2026 (RFI 002/26/27.pdf)

Note: Document filename cited for specific submission details: RFI 002/26/27 (PDF).

## Description

REQUEST FOR INFORMATION – LABORATORY INFORMATION SYSTEM

REQUEST FOR INFORMATION – LABORATORY INFORMATION SYSTEM

Conditions: N/A

## Documents

- RFI 002-26-27 (002).pdf..pdf
- RFI 002-26-27 (002).pdf

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## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
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> Source: https://za.bidwunder.com/tenders/request-for-information-laboratory-information-system-501b7854
