# REQUEST FOR INFORMATION (RFI): DELIVERY, CONFIGURATION, IMPLEMENTATION AND SUPPORT OF A CLOUD-BASED INTEGRATED MEDICAL MANAGEMENT SOLUTION

- **Reference:** RAF/2026/00068
- **Issuer:** [Road Accident Fund](https://za.bidwunder.com/tenders/issuer/road-accident-fund.md)
- **Region:** Gauteng
- **Type:** Expression of interest
- **Published:** 2026-10-21
- **Closing date:** 2026-11-11 13:00 SAST
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**The RAF is conducting an information-gathering exercise for the delivery, configuration, implementation and ongoing support of a cloud-based integrated medical management solution.** It invites cloud-based health IT vendors with experience in integrated medical management, healthcare claims, pre-authorisation, case management, provider network management, reporting and compliance to respond. Eligible respondents include OEMs or Accredited Partners/Resellers. Responses are due by 11 November 2026 (11:00), submitted electronically to bacsecretariat@raf.co.za; a 90-day validity period applies; inquiries should be in writing (Demand Management); the document notes a briefing address if required.

#### Requirements
- Demonstrated capability of a cloud-based integrated medical management solution covering clinical rules, pre-authorisation, hospital benefit management, case management, medical advisory, provider management, reporting and compliance, with integration to RAF systems and approved third-party platforms.
- Technical capabilities including cloud hosting (Azure/AWS/GCP), secure APIs, data security, privacy, governance, uptime and disaster recovery, scalability, and support for SSO, MFA and RBAC.
- Security, privacy and compliance with encryption (at rest/in transit), audit trails, and information security certifications (e.g., ISO 27001, SOC 2) and POPIA considerations; ability to manage regulatory updates and version control.
- Implementation approach with methodology, governance, resourcing, change management, training and knowledge transfer; ability to provide references (preferably SA public/healthcare deployments) and potential live demonstrations.
- Commercial awareness including indicative pricing/licensing for a multiyear, 1000-user scenario, with assumptions, exclusions, data migrations and maintenance costs.

#### How to Apply
- Submit responses by 11 November 2026 at 11:00 via electronic submission to bacsecretariat@raf.co.za (Attention: Demand Management).
- Questions/enquiries must be submitted in writing before the submission date to the same email.
- Provide a company profile, evidence of capability, responses aligned to the Required Information, references, implementation approach, and indicative pricing per Section 9. Attach supporting documentation as needed.
- The RFI text indicates OEM or Accredited Partner/Reseller status; no separate briefing material is described beyond the address provided in the document (if any).

## Description

REQUEST FOR INFORMATION (RFI): DELIVERY, CONFIGURATION, IMPLEMENTATION AND SUPPORT OF A CLOUD-BASED INTEGRATED MEDICAL MANAGEMENT SOLUTION

REQUEST FOR INFORMATION (RFI): DELIVERY, CONFIGURATION, IMPLEMENTATION AND SUPPORT OF A CLOUD-BASED INTEGRATED MEDICAL MANAGEMENT SOLUTION

Conditions: N/A

## Documents

- RFI - Integrated Medical Solution- Final.pdf..pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/request-for-information-rfi-delivery-configuration-implementation-and-support-of-fddb8cf2