# Establish and manage the 24/7/365 days anti-corruption hotline number

> This tender closed on 2026-06-26.

- **Reference:** RFP-DMPR-002-2026-27
- **Issuer:** [Department of Mineral and Petroleum Resources](https://za.bidwunder.com/tenders/issuer/department-of-mineral-and-petroleum-resources.md)
- **Region:** National
- **Type:** Request for proposal
- **Published:** 2026-06-23
- **Closing date:** 2026-06-26 11:00 SAST

## Summary

#### Overview
**Procurement of establishing and managing the 24/7/365 anti-corruption hotline for the Department of Mineral and Petroleum Resources (DMPR) for 36 months.** The RFP-DMPR-002-2026-27 seeks a service provider with proven capability in setting up and operating a whistleblowing hotline, including multilingual, live-answered support, awareness training, and ongoing reporting. Suitable bidders include organisations with anti-corruption, risk management, internal audit, forensic, and contact-centre experience, plus strong governance and reporting ability. See attached TOR and tender docs (RFP DOCUMENT.zip).

#### Requirements
- Demonstrated experience in establishing and managing anti-corruption hotlines, with contracts/SLA/qualification letters and client references (minimum several projects; reference evidence required).
- Qualified leadership and team: a Team Leader and team members with relevant experience; provide detailed CVs with contactable references.
- Qualifications: Team Leader must have a formal SAQA-recognised qualification in Internal Audit, Risk Management, Forensic or equivalent; team members likewise; include certified copies.
- Detailed project plan and methodology: deliverables, milestones, scope, schedule, resources, and a methodology proposal.
- Confidentiality and security: NDA/compliance with security screening; disclosure of conflicts of interest; information protection obligations.
- Deliverables: monthly trend and impact reports, management awareness materials, and training for DMPR staff; ongoing awareness campaigns.
- Compliance and procurement governance: adherence to tax clearance requirements, SARS PIN/TCS, CSD registration, and official bid documents; adherence to GCC and SBD conditions.

#### How to Apply
- Submission deadline: 26 June 2026 at 11:00. Submission method: hand-delivered to the DMPR bid box (no eSubmission). Briefing: none required (N/A per SBD1).
- Documents to submit (on official forms): SBD1, SBD4, SBD6.1 and SBD3 Pricing Schedule (pricing schedule for professional services). See attached files (SBD1.pdf, SBD4.pdf, SBD6.1.pdf, SBD3.3 Pricing Schedule.pdf) and TORs (RFP DOCUMENT.zip).
- Registrations/compliance: Tax clearance certificate; SARS PIN/TCS status; CSD number if no TCS; ensure compliance with 80/20 or 90/10 preference rules as applicable (SBD6.1).
- Where to obtain bid documents: attached in the RFP DOCUMENT.zip; details and forms referenced in the TOR and SBDs.
- Enquiries contact: Neo Mogapi / Lucia Nkhethoa (dmpr.gov.za) for general/administrative questions; Tozama Maphanga for technical queries.

## Description

Establish and manage the 24/7/365 days anti-corruption hotline number

Establish and manage the 24/7/365 days anti-corruption hotline number

eSubmission: No

## Documents

- RFP DOCUMENT.zip
- RFP DOCUMENT.zip

Documents download with a free BidWunder account.

## Published on

- [Dept of Mineral and Petroleum Resources](https://www.dmpr.gov.za/Tenders)
- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/request-for-proposal-for-the-appointment-of-a-service-provider-to-establish-and-0dcc2e44