# REQUEST FOR PROPOSAL FOR THE SUPPLY, INSTALLATION, COMMISSIONING, SUPPORT AND MAINTENANCE OF IT TELECOMMUNICATION SERVICES FOR A PERIOD OF 84 MONTHS TO AIRPORTS COMPANY SOUTH AFRICA

> This tender closed on 2026-07-24.

- **Reference:** COR8241/2026/RFP
- **Issuer:** [Airports Company of South Africa](https://za.bidwunder.com/tenders/issuer/airports-company-of-south-africa.md)
- **Region:** National
- **Type:** Request for proposal
- **Published:** 2026-06-02
- **Closing date:** 2026-07-24 14:00 SAST
- **Briefing:** 2026-06-11 12:00 SAST (compulsory)

## Summary

#### Overview
**This RFP seeks the supply, installation, commissioning, support and maintenance of IT telecommunication services for 84 months to Airports Company South Africa (ACSA).** Suitable bidders are SA-based IT/telecom providers with proven WAN, Internet, SIP/voice, and Enterprise connectivity delivery across multiple sites, ICASA licensing, MS Teams integration capability, multi-site references, and the ability to host or port services to ACSA’s network.

#### Requirements
- Mandatory client reference letters: at least two letters from two different clients covering WAN, Enterprise Internet and Voice Carrier Services; each client operates ≥3 sites; letters on official letterhead with verifiable contact details.
- Experience: minimum five cumulative years for each service category; at least two signed letters per category; multi-site delivery confirmed.
- Infrastructure at bidder cost: bidder must supply all required infrastructure, fully compatible with Annexure A.
- Capacity and topology: provide WAN, Internet bandwidth and SIP at all locations; redundant POPs; full multi-site topology with maps; if using third-party POPs, provide partner details and signed intents.
- SLAs: uptime targets of 99.9% (sites JNB, CPT, DUR, PLZ) and 99.5% (GRJ, KIM, BFN, ELS, UTN); signed undertakings.
- Licenses: valid ICASA licenses (ECNS and/or IECS) in bidder name; provide certificates.
- Network topology and routing: full mesh backbone; no unintended dependencies on external routing protocols; provide topology diagram and signed undertakings.
- QoS and performance: jitter ≤35 ms for voice COS, low end-to-end packet loss; MTTR ≤0.5 hours; signed undertakings.
- IP/DNS/Domain: host ACSA DNS, PTR, MX for domains; route ACSA public IP ranges; sign undertakings.
- Fibre and reach: minimum 1 Gbps direct fibre between JNB and CPT with fully redundant routes; map evidence.
- Equipment compatibility: bidder equipment must support ACSA end devices with 1 Gbps SFP or 10 Gbps SFP+ transceivers; signed undertaking.
- Service continuity: porting of ACSA numbers; MS Teams integration with direct routing (no extra charges); signed undertakings.
- FTTH/FTTB: replace existing FTTH/FTTB/LTE services at locations per Annexure E within 12 weeks; signed undertaking.
- Documentation: provide all required letters, maps, licenses and signed undertakings as evidence (document reference: Annexure F - Mandatory Criteria.pdf).

#### How to Apply
- Briefing: mandatory briefing via Microsoft Teams on 2026-06-11 10:00; site visits per Annexure I; punctuality required.
- Deadlines: submission due 2026-07-24 12:00.
- Submission method/documents: not specified in the provided extracts; refer to the official bid documents for portal submission, forms and pricing schedules (Annexure F references mandatory criteria).
- Pre-qualifications: ICASA licenses required; bidder must hold ECNS/IECS licenses in its name.
- Documents to obtain: obtain the full bid package from the official tender process (Annexure F indicates mandatory criteria).

## Description

REQUEST FOR PROPOSAL FOR THE SUPPLY, INSTALLATION, COMMISSIONING, SUPPORT AND MAINTENANCE OF IT TELECOMMUNICATION SERVICES FOR A PERIOD OF 84 MONTHS TO AIRPORTS COMPANY SOUTH AFRICA

REQUEST FOR PROPOSAL FOR THE SUPPLY, INSTALLATION, COMMISSIONING, SUPPORT AND MAINTENANCE OF IT TELECOMMUNICATION SERVICES FOR A PERIOD OF 84 MONTHS TO AIRPORTS COMPANY SOUTH AFRICA

Delivery Location: National - Multiple - Multiple - 2001 Special Conditions: Bidders are requested to be on time during the site visits as per Annexure I. Briefing Venue: Microsoft Teams

## Documents

- Annexure F - Mandatory Criteria.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/request-for-proposal-for-the-supply-installation-commissioning-support-and-maint-683d3a94