# REQUEST FOR QUOTATIONS FOR APPOINTMENT OF A SERVICE PROVIDER FOR DESIGN,SUPPLY,IMPLEMENT AND MAINTANANCE OF CLOUD BASED MICROSOFT TEAMS CALL CENTER SOULTION FOR A PERIOD OF SIX MONTHS

> This tender closed on 2026-08-18.

- **Reference:** AD/2026/003
- **Issuer:** [Private Security Industry Regulatory Authority](https://za.bidwunder.com/tenders/issuer/private-security-industry-regulatory-authority.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-08-05
- **Closing date:** 2026-08-18 13:00 SAST
- **Briefing:** 2026-08-13 13:00 SAST (compulsory)
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**This RFQ seeks to appoint a service provider for the design, supply, implement and maintenance of a cloud-based Microsoft Teams call center solution for six months.** Bidders should have IT/telecom capabilities in cloud-based CCaaS, Microsoft Teams integration, deployment and ongoing support, with relevant cloud security and service-delivery experience.

#### Requirements
- Bids must be deposited in the tender box at 420 Witch Hazel Avenue, Highveld Centurion (PSiRA); no late submissions and no emailed bids.
- Briefing session is available and mandatory; virtual on 2026-08-13 11:00 (briefing address for reference: 420 Witch Hazel Avenue, Centurion, Pretoria, 0183).
- Submission deadline: 2026-08-18 11:00.
- Bid validity period: 62 days.
- Submission method: physical tender box submission; no email submissions.
- Documentation: bid documents are referenced in ADM_2026_003.pdf.

#### How to Apply
- Submission deadlines: submit by 2026-08-18 11:00; briefing is mandatory on 2026-08-13 11:00 (virtual).
- Submission method: deposit in the tender box at the specified address; no email bids.
- Documents to complete/submit: bid documents are available in ADM_2026_003.pdf.
- Briefing session: mandatory, virtual, 2026-08-13 11:00; briefing venue/address as above.
- Where to obtain bid documents: ADM_2026_003.pdf (attached). 
- Contacts for queries: thabo.teme@psira.co.za; 012-004-0487.

## Description

REQUEST FOR QUOTATIONS FOR APPOINTMENT OF A SERVICE PROVIDER FOR DESIGN,SUPPLY,IMPLEMENT AND MAINTANANCE OF CLOUD BASED MICROSOFT TEAMS CALL CENTER SOULTION FOR A PERIOD OF SIX MONTHS

REQUEST FOR QUOTATIONS FOR APPOINTMENT OF A SERVICE PROVIDER FOR DESIGN,SUPPLY,IMPLEMENT AND MAINTANANCE OF CLOUD BASED MICROSOFT TEAMS CALL CENTER SOULTION FOR A PERIOD OF SIX MONTHS

Conditions: NO LATE SUBMISSION WILL BE ACCEPTED NO EMAILED BIDS WILL BE ACCPTED BIDS TO BE DEPOSITED IN THE TENDER BOX AT 420 WITCH HAZEL AVENUE ,HIGHVELD CENTURION (PSiRA) Briefing Venue: VIRTUAL

## Documents

- ADM\_2026\_003.pdf..pdf
- ADM\_2026\_003.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/request-for-quotations-for-appointment-of-a-service-provider-for-design-supply-i-640dc496