# Tender for the appointment of a service provider to provide an independent fraud hotline management service to the City of Tshwane for a period of three years.

> This tender closed on 2026-10-22.

- **Reference:** GAR 01-2026/27
- **Issuer:** [City of Tshwane Metropolitan Municipality](https://za.bidwunder.com/tenders/issuer/city-of-tshwane-metropolitan-municipality.md)
- **Region:** Gauteng
- **Type:** Open tender
- **Published:** 2026-09-11
- **Closing date:** 2026-10-22 10:00 SAST
- **Briefing:** 2026-09-30 10:00 SAST (compulsory)
- **Sectors:** [IT services](https://za.bidwunder.com/tenders/sector/J62.md)

## Summary

**The City of Tshwane seeks a service provider to manage an independent fraud hotline for a three-year period.** Bidders with experience in hotline operations, fraud risk management, incident intake, and related IT/data security should consider bidding. The contract is an open tender with 80/20 preference, and requires electronic submission via SAP Ariba, plus one supplementary hard copy to be deposited in the Tshwane House tender box. A compulsory briefing session is scheduled, and bid validity is 90 days.

## Description

Tender for the appointment of a service provider to provide an independent fraud hotline management service to the City of Tshwane for a period of three years.

Tender for the appointment of a service provider to provide an independent fraud hotline management service to the City of Tshwane for a period of three years.

Preference point system: 80/20 Advert period: 30 days

## Documents

- Notice 2 of 2026.27 Website\_ (003).pdf..pdf

Documents download with a free BidWunder account.

## Published on

- [City of Tshwane Tenders](https://www.tshwane.gov.za/?p=104515)
- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/tender-for-the-appointment-of-a-service-provider-to-provide-an-independent-fraud-6589d508