# THE APPOINTMENT OF A SERVICE PROVIDER/S FOR DATACENTER SERVICES TO HOST ERWAT DISASTER RECOVERY (DR) INFRASTRUCTURE FOR A FIXED TERM PERIOD

> This tender closed on 2026-08-13.

- **Reference:** ERW2603/01
- **Issuer:** [Ekurhuleni Water Care Company (ERWAT)](https://za.bidwunder.com/tenders/issuer/ekurhuleni-water-care-company-erwat.md)
- **Region:** Gauteng
- **Type:** Open tender
- **Published:** 2026-07-02
- **Closing date:** 2026-08-13 14:00 SAST
- **Briefing:** 2026-07-17 12:30 SAST (compulsory)
- **Sectors:** [Information and communication](https://za.bidwunder.com/tenders/sector/J.md)

## Summary

#### Overview
**Procurement of a service provider/s to host ERWAT’s Disaster Recovery (DR) infrastructure in a datacenter for a fixed term.** Bidders should be capable of datacenter hosting of HCI equipment, with proven Tier III+ facilities, VXLAN-based replication, secure connectivity, and end‑to‑end DR hosting services. Target bidders include experienced ICT/hosting providers with compliance, security, and DR experience (as per ERWAT’s DR hosting scope). (Bid DR Hosting Tender 2 July 2026.pdf)

#### Requirements
- Tier III (or higher) datacenter certification and proof of certification.  
- ISO/IEC 27001:2013 (or higher) certification with proof in the bidder’s name.  
- ISAE 3000 Type 2 Attestation for the datacenter.  
- Datacenter located in Gauteng, SA; proof of facility name/address; and distance requirement from ERWAT Production site (min. 15 km).  
- VXLAN-based DR extension: Layer 2 over Layer 3, dedicated VNIs, secure VXLAN tunnels; full vendor config and knowledge transfer.  
- 300 Mbps dedicated, symmetrical network link with SLA (min. 99.9%); low latency; encrypted tunnels; monitoring; redundancy.  
- Rack space: 42U lockable cabinet, biometric access, 24/7 security; dual power feeds; adequate cooling; remote hands.  
- 24/7 monitoring (temp, humidity, power, security) and remote hands for interventions.  
- Fire detection/suppression: VESDA, addressable panels, FM/Novec suppression; no water-based systems in racks.  
- Data extraction/destroying data at contract end; retention and destruction proof; minimum 6 months record-keeping.  
- Tax/compliance: CSD registration; SARS tax compliance PIN; MBD forms; B-BBEE where applicable; foreign supplier pre‑awards if needed.  
- Contract framework: ERWAT SLA governs; 30-day payment terms; VAT inclusive where applicable. (Document references: ERWAT bid docs, including Special Conditions of Contract)

#### How to Apply
- Submission deadline: 13 August 2026, 12:00. Compulsory briefing: 17 July 2026, 10:30 (online). (Bid DR Hosting Tender 2 July 2026.pdf)
- Submission method: hardcopy of original bid document to ERWAT tender box; identical electronic copy (PDF) to TenderE-Submission@erwat.co.za (subject with tender reference and bidder name). Electronic copy optional but encouraged. Official submission is the hardcopy.  
- Documents to submit: Official bid forms and returnable schedules, including MBD 1, MBD 3.2 (pricing), MBD 4, MBD 6.1, MBD 8, MBD 9, and the Returnable Schedule; pricing must be on the ERWAT form.  
- Registrations/pre-qualifications: CSD registration (MAAA); SARS Tax PIN; ensure tax compliance status; for joint ventures, provide joint venture agreement and combined evidence.  
- Briefing session: mandatory; register in advance via ERWAT’s site; attendance recorded; queries may be submitted within 10 days after briefing (addenda issued).  
- Documents location: bid documents available on ERWAT website; hard copies available on request (R250).  
- Additional notes: ERWAT may appoint more than one bidder; adhere to anti‑corruption and fronting guidelines; contract will be SLA-based with MFMA/PPPFA considerations. (VARIOUS - IPAP & ICT (ERW2603.01).pdf)

## Description

THE APPOINTMENT OF A SERVICE PROVIDER/S FOR DATACENTER SERVICES TO HOST ERWAT DISASTER RECOVERY (DR) INFRASTRUCTURE FOR A FIXED TERM PERIOD

THE APPOINTMENT OF A SERVICE PROVIDER/S FOR DATACENTER SERVICES TO HOST ERWAT DISASTER RECOVERY (DR) INFRASTRUCTURE FOR A FIXED TERM PERIOD

Conditions: PLEASE REFER TO THE ATTACHMENT Briefing Venue: https://events.teams.microsoft.com/event/6fe26dd5-a5b7-40e7-a4ba-369f1d870f42@1d9cdadc-ce7f-46d7-b30

## Documents

- Bid DR Hosting Tender 2 July 2026.pdf..pdf
- VARIOUS - IPAP & ICT (ERW2603.01).pdf..pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/the-appointment-of-a-service-provider-s-for-datacenter-services-to-host-erwat-di-3a94c537