# The National Library of South Africa wished to appoint a service provider to render support for four (4) backup servers (two servers per campus) and to provide the subscription renewal on the Backup Solution Data Platform Advanced Universal Subscription (including Enterprise Plus) licenses (Cape Town and Pretoria Campus) for a period of one year. The support should offer 9×5, NBD Response coverage for all four backup servers.

> This tender closed on 2026-10-06.

- **Reference:** NLSA-RFQ-35g674
- **Issuer:** [National Library of South Africa](https://za.bidwunder.com/tenders/issuer/national-library-of-south-africa.md)
- **Region:** National
- **Type:** Request for quotation
- **Closing date:** 2026-10-06 11:00 SAST
- **Sectors:** [IT services](https://za.bidwunder.com/tenders/sector/J62.md), [Computer and electronic products](https://za.bidwunder.com/tenders/sector/C26.md)

## Summary

#### Overview
**The National Library of South Africa invites bids for renewing the Backup Solution Data Platform Advanced Universal Subscription (including Enterprise Plus) licenses and for 9×5, Next Business Day backup-server support for four servers across Cape Town and Pretoria campuses for one year.** Bidders should be IT services specialists with software licensing and public-sector procurement experience, with current CSD registration and an OEM authorization letter for the proposed solution.

#### Requirements
- OEM authorization letter confirming authorized reseller/partner for the proposed Backup Solution.
- Registration on the Central Supplier Database (CSD) and latest CSD report.
- Completed SBD 4 (Bidder’s Disclosure) and SBD 6.1 (Preference Points Claim Form) and compliance with General Conditions of Contract.
- 9×5/NBD support for four backup servers (two per campus) and license renewal for the 1-year period.
- License capacity: Cape Town 10 instances; Pretoria 30 instances; adherence to the 80/20 or 90/10 preference point system with disclosure of specific goals.

#### How to Apply
- Deadline: 2026-10-06 09:00 (RFQ metadata); closing time 11:00 per the Terms of Reference (Backup solutions.pdf).
- Submission method: Electronic submission to Quotations@nlsa.ac.za.
- Documents to submit: SBD 4 and SBD 6.1; OEM authorization letter; latest CSD report; detailed pricing quotation covering both campuses (valid for 60 days).
- Pre-qualifications: CSD registration and OEM authorization; compliance with General Conditions of Contract.
- Where to obtain documents: Terms of Reference-Backup solutions.pdf (and RFQ attachments)

## Description

The National Library of South Africa wished to appoint a service provider to render support for four (4) backup servers (two servers per campus) and to provide the subscription renewal on the Backup Solution Data Platform Advanced Universal Subscription (including Enterprise Plus) licenses (Cape Town and Pretoria Campus) for a period of one year. The support should offer 9×5, NBD Response coverage for all four backup servers.

## Documents

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## Published on

- [National Library of South Africa Tenders](https://www.nlsa.ac.za/tenders-and-procurement/)

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> Source: https://za.bidwunder.com/tenders/the-national-library-of-south-africa-wished-to-appoint-a-service-provider-to-ren-870f63fa