# THE PROVISION OF M-FILES APPLICATION SOFTWARE LICENSE & SERVICE LEVEL AGREEMENT TO UGU DISTRICT MUNICIPALITY FOR A PERIOD OF THIRTY-SIX (36) MONTHS

> This tender closed on 2026-10-23.

- **Reference:** UGU-05-1731-2026
- **Issuer:** [Ugu District Municipality](https://za.bidwunder.com/tenders/issuer/ugu-district-municipality.md)
- **Region:** KwaZulu-Natal
- **Type:** Open tender
- **Closing date:** 2026-10-23 12:00 SAST
- **Sectors:** [IT services](https://za.bidwunder.com/tenders/sector/J62.md), [Computer and electronic products](https://za.bidwunder.com/tenders/sector/C26.md), [Information services](https://za.bidwunder.com/tenders/sector/J63.md)

## Summary

#### Overview
**The procurement is for the provision of M-Files Application Software License & Service Level Agreement to Ugu District Municipality for a period of thirty-six (36) months.** Bids are invited from accredited IT/service providers with M-Files deployment/licensing and SLA experience; bidders must meet tax, B-BBEE, and supplier data requirements.

#### Requirements
- Functionality threshold of 60% with criteria: Certified Distributor Letter/Certificate (60) and Experience of Bidder (40).
- Compliance/pre-qualifications: valid Tax Clearance, Central Supplier Database (CSD) registration, tax PIN/CSD, declaration forms, JV if applicable, pricing schedule, and Form of Offer.
- Eligibility: no bids from persons in the service of the state; declaration of interests and SCM practices; PPPFA consideration; B-BBEE verification.
- Evaluation: bids evaluated on Functionality, Price and Preference using 80/20 (price/specific goals) framework (may be 90/10 depending on value) (see tender docs).
- Other: no compulsory briefing session; bids must include required attachments (pricing, company/ID docs, etc.). (Tender Notice, UGU-05-1731-2026 documents)

#### How to Apply
- Submission deadline: 23 October 2026 at 12:00 (Tender Notice). 
- Submission method: sealed bids deposited in the official tender box at 96 Marine Drive, Phase 2 Building, Oslo Beach; bids must use the official forms or online submission where indicated. (Tender Notice)
- Documents to complete/submit: MBD1, MBD4, MBD6.1, MBD7.2, MBD8, MBD9 (as applicable), Pricing Schedule, company registration docs, tax references, Central Supplier Database registration, BBBEE documentation, and Form of Offer. (Document list)
- Registrations/pre-qualifications: Central Supplier Database, Tax Clearance, VAT/TIN as applicable, CSD, BBBEE verification. (Docs in Tender Pack)
- Briefing session: none required; no compulsory briefing session. (Tender Notice)
- Where to obtain bid documents: from Ugu District Municipality office in Port Shepstone (No. 28 Connor Street) from 22 Sep 2026 for R1000, or download from the website/e-tender portal free of charge. (Tender Notice)
- Contract form: successful bidder must sign contract (MBD7) and deliver services per Terms of Reference; 90-day bid validity. (Bid Document)

Sectors:  
- J62 IT services (confidence 0.90) 
- J63 information services (0.40) 
- C26 computer-electronic (0.40)

## Description

THE PROVISION OF M-FILES APPLICATION SOFTWARE LICENSE & SERVICE LEVEL AGREEMENT TO UGU DISTRICT MUNICIPALITY FOR A PERIOD OF THIRTY-SIX (36) MONTHS

THE PROVISION OF M-FILES APPLICATION SOFTWARE LICENSE & SERVICE LEVEL AGREEMENT TO UGU DISTRICT MUNICIPALITY FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Venue for Closing: 96 Marine Drive, Oslo Beach, Phase 02

## Documents

- UGU-05-1731-2026-.docx..docx
- Tender Document

Documents download with a free BidWunder account.

## Published on

- [Ugu District Municipality Tenders](https://ugu.gov.za/current-tenders/)
- [eTenders.gov.za](https://www.etenders.gov.za)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/the-provision-of-m-files-application-software-license-service-level-agreement-to-afafcea5