# The Road Accident Fund (RAF) wishes to appoint an experienced service provider to provide a Tracing Tool for forensic Investigations for a period of twelve (12) months.

> This tender closed on 2026-10-02.

- **Reference:** PR10117099
- **Issuer:** [Road Accident Fund](https://za.bidwunder.com/tenders/issuer/road-accident-fund.md)
- **Region:** Gauteng
- **Type:** Request for quotation
- **Published:** 2026-09-23
- **Closing date:** 2026-10-02 13:00 SAST
- **Briefing:** 2026-09-29 13:00 SAST (compulsory)
- **Sectors:** [IT services](https://za.bidwunder.com/tenders/sector/J62.md)

## Summary

#### Overview
**RAF seeks a Software-as-a-Service Tracing Tool for forensic investigations for a 12-month period.** The bidder should be a provider of SaaS tracing/verification/investigative-intelligence solutions with demonstrated public-sector or enterprise experience, CSD registration, and compliance with POPIA and SARS requirements. The solution must handle data provenance, auditable workflows, and integration capabilities (see attached RFQ document PR10117099 Tracing tool 01 Sep.docx).

#### Requirements
- Demonstrated SaaS tracing/verification experience with at least 3 client references (Annex B).  
- CSD registration and tax/compliance verified; compliance with SARS and tax clearance where applicable.  
- Data provenance: lawful sources, proof of provenance, refresh frequency, coverage and usage restrictions; clear audit trails.  
- Security and governance: RBAC, encryption, audit logs, data retention, incident response.  
- SaaS hosting with managed services: hosting, monitoring, maintenance, support, DR/BC, monthly service reports.  
- Integration and bulk screening: documented APIs; batch uploads; error handling.  
- POPIA/compliance: data subjects’ rights, breach notification, subcontractor management.  
- Implementation, training and transition plans; project governance and knowledge transfer.  
- Phase 1 mandatory compliance (including partner letters) and Phase 2/3 requirements as per RFQ.

(From RFQ PR10117099 Tracing tool 01 Sep.docx)

#### How to Apply
- Briefing: Mandatory briefing 29 September 2026 at 11:00 via Teams (Teams link in RFQ).  
- Submissions: Email quotations to rfq.procurement@raf.co.za by 02 October 2026 at 11:00; late quotes not accepted.  
- Documents to submit: completed Annexures and Standard Bidding Documents (SBDs); pricing on the specified cost breakdown (Annex E).  
- Registrations/pre-qualifications: CSD registration and valid tax status; disclose unique supplier registration number.  
- Enquiries: jonathanm@raf.co.za or 012-621-1962.  
- Attachments: RFQ Document PR10117099 Tracing tool 01 Sep.docx for full specifications, evaluation criteria (Phases 1–4) and pricing structure.

## Description

The Road Accident Fund (RAF) wishes to appoint an experienced service provider to provide a Tracing Tool for forensic Investigations for a period of twelve (12) months.

The Road Accident Fund (RAF) wishes to appoint an experienced service provider to provide a Tracing Tool for forensic Investigations for a period of twelve (12) months.

Delivery Location: 420 Witch-Hazel Avenue - 2 Eco Glades - Centurion - 0046 Briefing Venue: https://teams.microsoft.com/meet/343982920573670?p=vO039HQ8zpKGgG2jGT

## Documents

- RFQ Document PR10117099 Tracing tool 01 Sep.docx

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)

More open tenders: https://za.bidwunder.com/tenders.md

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> Source: https://za.bidwunder.com/tenders/the-road-accident-fund-raf-wishes-to-appoint-an-experienced-service-provider-to-2c5c0812