# To provide Trend Micro Services for the South African Post Office

- **Reference:** RFP 26-27-15 Trend Micro
- **Issuer:** [South African Post Office Limited](https://za.bidwunder.com/tenders/issuer/south-african-post-office-limited.md)
- **Region:** Gauteng
- **Type:** Request for proposal
- **Published:** 2026-10-23
- **Closing date:** 2026-11-13 13:00 SAST
- **Briefing:** 2026-10-29 13:00 SAST (compulsory)
- **Sectors:** [IT services](https://za.bidwunder.com/tenders/sector/J62.md)

## Summary

#### Overview
**To renew and support Trend Micro licences and related security systems for SAPO for a 12-month period.** The contract covers Trend Micro Smart Protection Complete (endpoint, email and internet security) and TippingPoint IPS licences, maintenance and OEM support, for the period 1 March 2027 to 29 February 2028. Suitable bidders are authorised Trend Micro/TrendAI partners with proven enterprise-scale renewal experience (≥1,000 users), and with certified engineers. 

#### Requirements
- Authorized Trend Micro and TrendAI partner in good standing for ≥5 of the past 7 years; supplier must provide OEM confirmation. 
- Experience renewing enterprise security licences and providing support for environments ≥1,000 users; include at least two client reference letters; Annexure BR. 
- At least two engineers Trend Micro/TrendAI certified with ≥2 years’ experience in the past four years; provide Annexure PR and certification evidence. 
- Standard Support and Call Logging Procedure, with defined priorities, response times, escalation paths to OEM, and SAPO reporting of call status. 
- Compliance documents: SBD1, SBD4, Confidentiality and Non-Disclosure Agreement, Certificate of Acquaintance with Bid Documents, CSD/MAAA registration, and SARS Tax Compliance PIN (or alternative under the rules). 
- Pricing schedule for Tables A–C in ZAR, inclusive of VAT, valid for 12 months; activation by 1 March 2027; renewal terms and OEM involvement clarified. 

#### How to Apply
- Submission deadline: 13 November 2026 at 11:00; questions by 4 November 2026; all Q&A uploaded on the e-tender portal. (RFP 26-27-15-Bid Docuemnt.pdf) 
- Submission method: Electronic submission accepted; hand-delivered proposals to SAPO SCM tender box at Cnr James Drive & Moreleta Street, Silverton 0184. 
- Documents to submit: Completed SBD1, SBD4, Confidentiality/NDA, Certificate of Acquaintance; pricing schedule (Tables A–C); Annexures BC, BR, PR; MAAA/CSD details; BBBEE documentation if applicable. (Pricing Schedule and Annexures provided in attached documents: RFP 26-27-15-Trend Micro- Pricing Schedule.docx, Annexure BR/PR/BC files) 
- Pre-qualifications: CSD registration (MAAA), valid tax status (PIN), and status as an authorised Trend Micro partner. 
- Briefing: Compulsory briefing on 29 October 2026 at 11:00 via Zoom; meeting link, ID, and passcode provided in the attached documents. (RFP 26-27-15-Bid Docuemnt.pdf) 
- Where to obtain bid documents: The attached PDFs/Word docs include the full spec, pricing, and annexures (e.g., RFP 26-27-15-Bid Docuemnt.pdf, RFP 26-27-15-Trend Micro/ML Specs.pdf).

## Description

To provide Trend Micro Services for the South African Post Office

## Documents

- Annexure BC.DOCX..DOCX
- RFP 26-27-15-Trend Micro -Pricing Schedule.docx..docx
- RFP 26-27-15-Trend Micro-Annexure PR.docx..docx
- Annexure BR Client Reference letter template for Trend Micro Security.docx..docx
- RFP\_TrendMicro\_SPC\_and\_IPS\_Renewal\_Specification.pdf..pdf
- RFP 26-27-15-Bid Docuemnt.pdf..pdf
- RFP 26-27-15-Trend Micro -Pricing Schedule.docx
- Annexure BR Client Reference letter template for Trend Micro Security.docx
- RFP 26-27-15-Trend Micro-Annexure PR.docx
- Annexure BC.DOCX
- RFP 26-27-15-Bid Docuemnt.pdf
- RFP\_TrendMicro\_SPC\_and\_IPS\_Renewal\_Specification.pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)
- [eTenders.gov.za](https://www.etenders.gov.za)

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> Source: https://za.bidwunder.com/tenders/to-provide-trend-micro-services-for-the-south-african-post-office-159d0964