# WCGHSC 0371/2026: PROVISION OF DEBT COLLECTION SERVICE IN RESPECT OF OUTSTANDING DEBT TO THE DEPARTMENT OF HEALTH, WESTERN CAPE GOVERNMENT FOR A FIVE (5) YEAR PERIOD.

> This tender closed on 2026-08-07.

- **Reference:** WCGHSC 0371/2026
- **Issuer:** [Western Cape - Health](https://za.bidwunder.com/tenders/issuer/western-cape-health.md)
- **Region:** Western Cape
- **Type:** Open tender
- **Published:** 2026-07-10
- **Closing date:** 2026-08-07 13:00 SAST
- **Sectors:** [Professional, scientific, technical](https://za.bidwunder.com/tenders/sector/M.md)

## Summary

#### Overview
**Provision of debt collection services for outstanding debts to the Western Cape Department of Health and Wellness over five years.** Bidders should have proven experience handling debt collection for large institutions, be Western Cape–based with an established branch, and comply with SA debt-collection standards, B-BBEE, tax, and CSD requirements.

#### Requirements
- Demonstrated debt-collecting experience for large institutions; provide evidence and current contracts (Annexure A).  
- Established Western Cape office/branch to manage the contract (Section 4.1).  
- Compliance: tax status (TCS/PIN), CSD registration, and full documentation as per sections 2.3–2.7 (CSD, SARS TCS, VAT).  
- Compliance with industry bodies: registered member of the Council of Debt Collectors and ADRA; supply certificates (Section 1.1.22–1.1.23).  
- Fidelity/trust arrangements: open and maintain a trust account; provide bank-certified proof within 14 days of SLA; monthly bank statement submissions (Sections 1.1.25–1.1.28).  
- Data handling and collection capabilities: electronic weekly handovers, data cleansing/validation, SMS/Email, NAEDO capability, web-based progress reporting (Section 1.1.2–1.1.5, 1.1.14).  
- Financial and contractual: bid to be firm for 60 months, inclusive of VAT; 80/20 preferential evaluation; full compliance with GCC, OHSA, and contract terms (Sections 2.2, 3.6, 5.2, 5.3, 11).

#### How to Apply
- Submission deadline: 7 August 2026 at 11:00. (see pricing and forms in attached documents)  
- Submission method: sealed envelope or courier delivered to the bid box at the Western Cape Government Building, 4 Dorp Street, Cape Town; bid box hours 06:00–21:00. (see attached bid documents)  
- Documents to submit: WCBD1, WCBD3.1, WCBD6.1; WCBD7.1 (contract); WCBD4; Pricing Schedule WCBD3.3; Annexures A–C with Appendices; CSD/TCS disclosures. (see WCGHSC 0371/2026 Bid Documents)  
- Registrations and pre-qualifications: Central Supplier Database registration; tax compliance status (SARS PIN or TCS); include CSD number if no TCS; B-BBEE verification or sworn affidavit (WCBD6.1 and WCBD4).  
- Where to obtain bid documents: attached PDFs (see WCGHSC 0371_2026_Bid Document (003).pdf).  
- Briefing session: not specified in the available text.  
- Key contract specifics: five-year term with possible one-year extension; percentage commission on amounts recovered (inclusive of overheads, VAT); adherence to trust account and confidentiality requirements.

## Description

WCGHSC 0371/2026: PROVISION OF DEBT COLLECTION SERVICE IN RESPECT OF OUTSTANDING DEBT TO THE DEPARTMENT OF HEALTH, WESTERN CAPE GOVERNMENT FOR A FIVE (5) YEAR PERIOD.

WCGHSC 0371/2026: PROVISION OF DEBT COLLECTION SERVICE IN RESPECT OF OUTSTANDING DEBT TO THE DEPARTMENT OF HEALTH, WESTERN CAPE GOVERNMENT FOR A FIVE (5) YEAR PERIOD.

Conditions: Bid documents must be deposited in the bid box marked DEPARTMENT OF HEALTH AND WELLNESS situated in the foyer of the main entrance of the Western Cape Government Building 4 Dorp Street (next to the Cape High Court) at the junction of Dorp and Keerom Street, Cape Town. The bid box is generally open 06:00 – 21:00 a day, 7 days a week.

## Documents

- WCGHSC 0371\_2026\_Bid Document (003).pdf..pdf
- WCGHSC 0371\_2026\_Bid Document (003).pdf

Documents download with a free BidWunder account.

## Published on

- [eTenders.gov.za](https://www.etenders.gov.za)
- [eTenders OCDS API](https://www.etenders.gov.za/Home/opportunities?id=1)

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> Source: https://za.bidwunder.com/tenders/wcghsc-0371-2026-provision-of-debt-collection-service-in-respect-of-outstanding-5d8a420f