APPOINTMENT OF A PAYMENTS PLATFORM SERVICE PROVIDER FOR THE IMPLEMENTATION, OPERATION AND SUPPORT OF A CARD BASED/VOUCHER GRANT DISBURSEMENT SOLUTION FOR TWELVE (12) MONTHSClosed

Overview

The KwaZulu-Natal Growth Fund Agency (KZNGFA) seeks a payments platform service provider to implement, operate and support a card-based/voucher grant disbursement solution for twelve months. Suitable bidders are payment platform providers with card management/electronic disbursement experience, SA regulatory compliance, and public-sector project exposure. The briefing is mandatory and held on 7 September 2026; submission closes 29 September 2026.

Requirements

• Must be a registered Third-Party Payment Provider (TPPP) within SA’s National Payment System and compliant with SARB Directive 1; operate via an acquiring bank or partner as required.
• Must maintain PCI DSS Level 1, ISO 27001, and POPIA compliance, with secure hosting, DR/BCP, and cybersecurity controls.
• Demonstrate at least three similar-sized payment platform/card management implementations, including at least one in SA public sector/DFI; provide contactable reference letters dated within 5 years.
• Provide training, technical support, dashboards, and full supplier claim processing with secure supplier portal and real-time validation.
• Show financial sustainability (audited or reviewed statements for last three years) and provide professional indemnity, public liability, and cyber liability insurance.
• Provide data ownership terms (government-owned data), confidentiality, and adherence to GCC/SCC; comply with VAT/CSD/TCS requirements and BBBEE as applicable.
• Deliverable-focused: reporting dashboards, training materials, security assessment reports; SLA with 99.5% uptime, DR 4 hours, and defined incident response times.

How to Apply

• Submissions must be emailed to scm@kzngf.co.za by 29 September 2026 at 11:00 (late bids not accepted). (KZNGFA RFP 2026/02 CARD BASED VOUCHER FINAL.pdf)
• Compulsory briefing: 7 September 2026 at 09:30 via Microsoft Teams; attendance is mandatory (join by Teams; ensure you sign the attendance list).
• Intermediate deadlines: questions deadline 11 September 2026 16:00; responses by 18 September 2026 16:00. (KZNGFA RFP 2026/02 CARD BASED VOUCHER FINAL.pdf)
• Documents to submit: official bid forms (SBD 1, SBD 4, SBD 6.1, etc.), CSD report, VAT and tax clearance details, BBBEE documentation, and CVs (per C.16 templates) plus any joint venture/allied agreements if applicable.
• Documents available via eTenders and KZNGFA website; bids must be on original documents and submitted in black ink where required. (KZNGFA RFP 2026/02 CARD BASED VOUCHER FINAL.pdf)