APPOINTMENT OF A SERVICE PROVIDER TO ASSIST NRCS WITH THE ENERGY EFFICIENCEY (DATABASE) FOR MAINTENANCE AND SUPPORT SERVICES FOR A PERIOD OF TWENTY-FOUR (24) MONTHS.(RFQ NO.013/2026)Closed

Overview

Procurement of a service provider to assist NRCS with the energy efficiency database maintenance and support services for 24 months. Eligible bidders are IT service providers with Drupal/PHP/MySQL/IIS experience, capable of security updates, incident support, system monitoring, and knowledge transfer for a bespoke Drupal-based system. Key docs: RFQ RFQ NO.013/2026 (attached text in RFQ PDF).

Requirements

• Two-part scope: technical support (incidents, monitoring, availability, access management) and technical maintenance (security/functional updates, MFA, testing, development/production environments, backups, version management, and adherence to official releases).
• System context: bespoke Drupal-based application (Drupal, PHP, MySQL) hosted on NRCS Windows/IIS; NRCS retains OS/server backups and SSL management; provider updates production after testing in development; maintain a development environment; monthly and security update cycles.
• Service levels: defined incident severity (1–4) with response/resolution timelines and staging/production deployment processes; remote maintenance preferred; onsite work charged to NRCS if required.
• Compliance: Tax compliance (SARS PIN/TCS), CSD if no TCS PIN, PFMA/permits, and SBD forms where applicable; B-BBEE preference points apply.
• Evidence required: prior Drupal-based system maintenance experience; ability to deliver 24-month engagement including knowledge transfer.

How to Apply

• Submission deadline: 22 July 2026 at 11:00; email submissions to solly.motlana@nrcs.org.za (no hand delivery) (RFQ text in RFQ NO; 013-26 document).
• Documents to submit: official bid response forms (SBD 1, SBD 3.1 pricing, SBD 4, SBD 6.1) and contract form (SBD7) as part of the response. Pricing shows a firm price for “Monthly EE Database Support” for 24 units; include total cost and VAT (RFQ 3.1).
• Pre-qualifications: Tax Compliance Status (PIN) or SARS CSD number; provide B-BBEE status documentation; ensure compliance with SARS and PFMA requirements.
• Additional notes: The scope and specs are detailed in the attached RFQ document (RFQ NO; 013-26 ENERGY EFFICIENCY - DATABASE MAINTENANCE SUPPORT SERVICES - 24 MONTHS). No briefing details found in the provided text.