APPOINTMENT OF A SERVICE PROVIDER TO CLEANSE THE NRCS CUSTOMER ADDRESS BOOK FOR A PERIOD OF TWELVE MONTHSClosed

Overview

Procurement of a service provider to cleanse the NRCS customer address book for twelve (12) months. The contract targets updating and validating NRCS’s database of ~19,200 customers, including contact details, and delivering a monthly updated dataset with supporting evidence. Suitable bidders have data-cleansing/quality, CRM/database management, and data-verification capabilities, and must comply with POPI and related regulations.

Requirements

• Deliverables and scope
• Update NRCS customer database (contact person, email, phone, mobile, physical address, operating status); provide an electronic updated dataset each month for 12 months; investigate/address issues within 2 days; complete initial cleanse within 6 months, with 6-month post-implementation update/support; NRCS processes partial payments as security.
• Monthly reports and evidence
  • Monthly database delivery
  • Reports on inactive and active companies with portfolio of evidence
• Qualifications and evaluation (minimum requirements)
  • Team leader CV and team CVs with relevant qualifications
  • CVs for all team members
  • 5 reference letters (5 pts) or fewer as per schedule
  • Detailed methodology showing understanding of scope
  • CVs/experience of project team and team leader
• Compliance and governance
  • Registration on Central Supplier Database (CSD)
  • SARS Tax Compliance Status (PIN) or CSD number
  • Sign SBD forms 1, 3.3, 4, 6.1; complete bidding documentation checklist
  • IP rights vest in NRCS; POPI compliance; no unauthorized reuse of data
  • Subcontracting requires NRCS CEO consent and relevant BBBEE/subcontractor documents
  • No service without a signed contract; NRCS may award full or partial contract

How to Apply

• Submission deadline and method
  • Closing: 09 September 2026 at 11:00; submissions via email to Thobela.mqikela@nrcs.org.za (Only email submissions). (Updated RFQ 054-26 CLEANSING OF NRCS...docx)
• Documents to complete and submit
  • SBD forms 1, 3.3, 4, and 6.1; Pricing Schedule; Declaration of Interest; Preference Points form; Supplier Declaration Form; complete bid document checklist (Schedules 1–5)
  • Evidence of tax clearance, CSD number, BBBEE where applicable
• Registrations and pre-qualifications
  • Central Supplier Database (CSD) registration
  • Tax compliance status (SARS PIN) or CSD number
  • BBBEE documentation as applicable
• Briefing or additional details
  • Enquiries: bidding (Thobela Mqikela) and technical (Mandla Mokoena) contacts listed in the RFQ
• Where to obtain documents
  • Bid documents are included with this RFQ (see Updated RFQ 054-26 CLEANSING OF NRCS...). External links are not required.