Appointment of a Service Provider to Provide Backup Software, Maintenance and Support for Three Years.

Overview

Appointment of a Service Provider to Provide Backup Software, Maintenance and Support for Three Years for the Department of Agriculture (DOA), via SITA. Bidders should be OEM/OSM-accredited resellers/partners with proven backup software maintenance capability, able to install and roll out licenses to 200 servers nationwide, provide on-site support (time-based) and deliver training to two DOA ICT officials. The compulsory briefing is 16 Oct 2026 (MS Teams), and submissions close 29 Oct 2026 at 11:00 SA time (see documents: RFB 3293-2026 - ERP 521011 _Standard Bid Document.docx; Bid Specification Document.docx; Pricing Schedule.xlsx).

Requirements

• OEM/OSM accreditation as a reseller/partner for the proposed backup software.
• Minimum three (3) South African clients (government or corporate) serviced in the last three years; supply reference letters (Annex A/Table 6).
• Acceptance of all Special Conditions of Contract (SCC) and GCC; no counter-conditions.
• Registration on National Treasury’s Central Supplier Database (CSD) and tax compliance status (PIN/CSD number).
• Completion of mandatory returnables and submission of pricing and preference documentation (SBDs 4, 6.1) with evidence for 80/20 preferences.

How to Apply

• Submission via the SITA Supplier Oracle ERP Portal: www.suppliers.sita.co.za (closing 29 Oct 2026, 11:00). (Pricing and returnables in RFB 3293-2026 Pricing Schedule.xlsx)
• Questions deadline: 23 Oct 2026, 16:00 (via the ERP portal or specified contacts).
• Mandatory briefing: 16 Oct 2026, 11:00 (Online MS Teams) and attendance is compulsory.
• Documents to submit: official bid forms, SBD 1, SBD 4, SBD 6.1, tax compliance, CSD/PIN, OEM accreditation letters, reference letters, and the pricing schedule (see Attachments: RFB 3293-2026 - ERP 521011 _Standard Bid Document.docx; Bid Specification Document.docx; Pricing Schedule.xlsx). (Notes also reference DOA/DOA-specific SCC; Annex A evidence).