APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE THE RENEWAL OF MICROSOFT 365 E5, MICROSOFT 365 COPILOT, MICROSOFT TEAMS, AND MICROSOFT PROJECT LICENSES, SUPPORT, AND MANAGING OF TENANCY FOR A PERIOD OF THREE (3) YEARSClosed

Overview

Procurement of renewal and management of Microsoft 365 E5, Microsoft 365 Copilot, Teams, and Project licenses, plus tenancy support, for a 3-year period. Suitable bidders are ICT service providers with Microsoft licensing capabilities (preferably Microsoft partners/resellers) able to supply licenses, Copilot provisioning, tenancy management, and SA data residency compliance. (MHSC_028_2026-27.pdf)

Requirements

• Mandatory: provide MHSC Microsoft Partner/Reseller certificate valid at bid closure. (MHSC_028_2026-27.pdf)
• Must be registered on the Central Supplier Database (CSD) and supply Tax Compliance PIN or CSD number (SARS TCS/CSD). (MHSC_028_2026-27.pdf)
• Submit mandatory SBD documents: SBD1, SBD4, SBD6.1; complete SBD3 pricing; contract on award (SBD7). (MHSC_028_2026-27.pdf)
• Compliance: not a state employee; adhere to relevant procurement/tax rules; POPIA data protections. (MHSC_028_2026-27.pdf)
• Data/AI: all MHSC data reside in SA; Copilot data handling aligned with POPIA; no training on tenant data. (MHSC_028_2026-27.pdf)
• Outputs/deliverables and SLAs: provisioning of licenses (85 E5, 85 Copilot, 85 Teams, 30 Project Plan 3), tenancy management, readiness provisioning, ongoing support, monthly health/adoption reporting, and change enablement. (MHSC_028_2026-27.pdf)
• Pricing/terms: 3-year pricing via SBD3; annual billing; 30-day payment; price escalation by mutual agreement; no hidden costs. (MHSC_028_2026-27.pdf)

How to Apply

• Closing date/time: 26 October 2026 at 11:00; bids to tenders@mhsc.org.za; max attachments 150MB. (MHSC_028_2026-27.pdf)
• Briefing: non-mandatory, 08 October 2026 at 14:00 via Microsoft Teams. (MHSC_028_2026-27.pdf)
• Queries: due 20 October 2026 (in writing to MHSC SCM). (MHSC_028_2026-27.pdf)
• Documents to obtain: bid documents via MHSC website/eTender portal; use official forms (SBD 1, 4, 6.1, 3, etc.); if awarded, sign SBD7. (MHSC_028_2026-27.pdf)
• Physical bid box address (if delivering hard copy): Section 8, Tuscany Office Park, 2 Coombe Pl, Rivonia, Sandton 2191. (MHSC_028_2026-27.pdf)