APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY, CONFIGURE, IMPLEMENT, TRAIN AND SUPPORT AN ONLINE VENUE BOOKING AND PAYMENT MANAGEMENT SYSTEM FOR THE PLAYHOUSE COMPANYClosed

Overview

Appointment of a service provider to supply, configure, implement, train and support an online venue booking and payment management system for The Playhouse Company. The system shall be cloud-based, integrate with the Playhouse website, support online payments via multiple gateways, provide scheduling/calendar features (Outlook integration), and include training and post-implementation support. Suitable for IT/software vendors with experience in cloud platforms, payment gateway integration, website integration, and end-user training with SLA commitments.

Requirements

• CSD registration report not older than 30 days reflecting compliant tax status; pricing inclusive of VAT; valid BEE affidavit/SANAS certificate; completed and signed SBD 4.
• Company profile with relevant experience and references; proposed project implementation plan; proof of technical support capability.
• System must meet the described scope (configuration, online booking, payments, scheduling, reporting, training, support) and POPIA/compliance requirements.
• Proposals will be evaluated on functionality and price, with a minimum functionality threshold of 70%.

How to Apply

• Submission deadline: 18 August 2026 at 11:00.
• Submission method: Email to accountant2@playhousecompany.com (RFQ/RVH/2026 noted in the documents).
• Documents to submit (separate for each pricing item): pricing for system setup/implementation, software licensing, payment gateway integration, Outlook integration, training, annual maintenance and support, optional enhancements, and any recurring fees; VAT-inclusive. Include SBD 4, CSD report, B-BBEE affidavit, company profile, proposed implementation plan, and proof of technical support capability.
• Briefing session: None required (compulsory briefing date/time: N/A). Address on file: 29 Acutt Street, Durban.
• Where to obtain bid documents: The attached RFQ document (filename: RFP - ONLINE VENUE BOOKING SYSTEM.pdf..pdf).