Appointment of a service provider to support the organisation’s Employee Assistance and Wellness Programme across all offices nationwide, for a period of three (3) years.Closed

Overview

The SAWS seeks to appoint a service provider to deliver a comprehensive Employee Assistance and Wellness Programme across all SAWS offices nationwide for three years. Bidders should have proven capability in delivering EAP services and wellness programs (including 24/7 counselling) to about 500 employees and dependents, with appropriate accreditations and nationwide delivery capacity. This scope is supported by the attached Specifications/Terms of Reference and Pricing Schedule (Annexure H; Annexure G).

Document reference: SAWS-472 Employee Assistance and Wellness.pdf..pdf

Requirements

• 24/7 confidential counselling and support for ~500 employees nationwide.
• Operational premises with required infrastructure and accreditation by the relevant body (and due diligence on OEM accreditations, where applicable).
• POPIA/privacy compliance and supplier consent; adherence to SAWS POPIA policy.
• Tax compliance: SARS PIN or Tax Clearance, with separate submissions for consortia; CSD number if no PIN; comply with SARS processes for foreign bidders where applicable.
• B-BBEE status: submit relevant verification (Annexure A; Annexure C; Annexure F).
• Subcontracting: provide proof of any subcontracting arrangements.
• Supplier due diligence: reference verification and OEM accreditation verification as part of the evaluation.
• Post-award: conclude a Service Level Agreement (SLA) with SAWS and provide a performance scoring/reporting mechanism.

How to Apply

• Submission deadline: 20 August 2026 at 11:00; bid validity period is 90 days.
• Submission method: electronic submission on the e-Tender platform (https://www.etenders.gov.za/); tutorials available.
• Documents to submit (with the bid): Annexure A (Invitation), Annexure B (GCC), Annexure C (Bidder’s Disclosure), Annexure F (Preference Points), Annexure G (Pricing Schedule), Annexure H (Specifications/Terms of Reference), Annexure i (POPIA form), and any other documents issued with the bid.
• Registrations/pre-qualifications: Tax clearance or SARS PIN; CSD number if no TCS; ensure tax matters are in order; B-BBEE documentation.
• Briefing/session: Not mandatory (Annexure A states N/A); inquiries should be in writing to the SCM/acquisition team (bids@weathersa.co.za), five days before closing (metadata lists a briefing address for reference).
• Where to obtain bid documents: via the e-Tender platform; refer to Annexure A/Annexure G/H for specifics.

Note: If details are taken from attached documents, see (SAWS-472 Employee Assistance and Wellness.pdf..pdf) and (Annexure H, Annexure G) for the scope and pricing specifics.