BID FOR THE APPOINTMENT OF SERVICE PROVIDER FOR THE UPGRADE OF A UNIFIED COMMUNICATION SYSTEM FOR A PERIOD OF 12 MONTHS

The Eastern Cape Department of Public Works & Infrastructure seeks a service provider to upgrade and restore a Cisco-based Unified Communications System (UCS) for 12 months, including reinstatement, monitoring, and ongoing maintenance; it also requires a new point-to-point wireless link and nine receptionist telephones. Bidders should have ICT integration and voice/telephony expertise (Cisco UCS, IP Telephony, TMS), security capabilities, and relevant certifications, plus South African regulatory and supplier credentials.