Electronic Data Capture & Management Service Provider to undertake the 2026 Elections Satisfaction Survey (ESS) - IT PlatformClosed

Overview

Provision of electronic data capture technology and management services for the HSRC’s 2026 Election Satisfaction Survey (ESS) IT Platform, including devices, data hosting, training and field support. Suitable bidders are service providers with extensive survey fieldwork experience, Android data-collection platforms, strong data security (POPIA/ISO 27001), multilingual questionnaire support, and ability to print geospatial maps. The project may extend to two additional rounds (2029, 2031) subject to performance and funding. (see TOR-ESS _EDCM_IT Platform Advert.pdf)

Requirements

• Minimum 5 years’ proven survey fieldwork experience; primary trainers/support staff with ≥3 years’ relevant experience.
• Printing geospatial maps for fieldwork and experience with geolocation using longitude/latitude.
• Provide 330 Android PDAs, SIM cards, airtime management, and device setup on the web platform.
• Electronic data capture technology with real-time monitoring, offline/online data transfer, secure data hosting, and export to CSV/Excel/SPSS/Stata.
• Data security per HSRC ISO 27001 framework; data protection (POPIA); clear data storage/back-up locations.
• Language support for questionnaires in English plus multiple SA languages; drag-and-drop questionnaire programming; random selection of respondents.
• Training emphasis (virtual and in-person) and full-time SA-based support staff; CVs of assigned personnel.
• Printing of maps: national and provincial maps, GPS coordinates.
• Mandatory compliance: SBD4/SBD6.1 requirements; reference letters; adherence to supplier registration and tax compliance. (TOR-ESS _EDCM_IT Platform Advert.pdf)

How to Apply

• Submission deadline: 01 September 2026 at 16:30; questions/briefing as per TOR.
• Briefing: non-compulsory 24 August 2026 at 10:00; link in special conditions; in-person at 134 Pretorius St, Pretoria. (TOR-ESS _EDCM_IT Platform Advert.pdf)
• Documents to submit:
  • SBD 6.1 preference form (80/20 or 90/10) and related specifics (SBD 6.1 IN TERMS OF PPR2022.pdf).
  • SBD 4 Bidder’s Disclosure (New SBD4.pdf).
  • Full proposal including a Budget for ESS 2026 and escalation percentages for 2029/2031.
  • CVs of proposed project staff and letters of reference (3+ within last 5 years).
  • Proof of Central Supplier Database registration and tax/compliance.
  • Any other HSRC-specified documents.
• Where to obtain documents: attached files (see TOR-ESS _EDCM_IT Platform Advert.pdf) and the SBD forms (New SBD4.pdf; SBD 6.1 IN TERMS OF PPR2022.pdf).
• Enquiries: broberts@hsrc.ac.za; sgordon@hsrc.ac.za; znkosi@hsrc.ac.za. (TOR-ESS _EDCM_IT Platform Advert.pdf)