This tender closed on 23 Sept 2026. The page stays up for reference. See open tenders from Thulamela Local Municipality.
IMPLEMENTATION OF A CITIZEN INTERACTION AND SERVICE REQUEST MANAGEMENT SOLUTION WITH THREE (3) YEARS SUPPORTClosed
Summary
AI-generated from the tender documents.
Overview
The Thulamela Local Municipality seeks bids for the implementation of a citizen interaction and service request management solution with three years of support. Bidders should be IT/software providers with experience in public-sector citizen service portals and service-request workflows, capable of delivering an end-to-end implementation and ongoing support.
Requirements
- Proven ability to implement citizen interaction and service request management solutions for the public sector.
- Capability to provide a three-year support/maintenance arrangement.
- Capacity to deliver end-to-end implementation including deployment and post-implementation support.
How to Apply
- Submission deadline: 2026-09-23 11:00.
- Briefing session: venue at OLD AGRIVEN BUILDING, THOHOYANDOU, THOHOYANDOU, 0950.
- Submission method: not specified in metadata; see attached bid documents for details.
- Documents to complete/submit: not specified in metadata.
- Required registrations/pre-qualifications: not specified in metadata.
- Briefing session details: address provided; date/time not listed in metadata.
- Where to obtain bid documents: see attached document (IMPLEMENTATION OF A CITIZEN INTERACTION AND SERVICE REQUEST MANAGMENT SOLUTION WITH THREE(3) YERAS SUPPORT.pdf..pdf).
IMPLEMENTATION OF A CITIZEN INTERACTION AND SERVICE REQUEST MANAGEMENT SOLUTION WITH THREE (3) YEARS SUPPORT IMPLEMENTATION OF A CITIZEN INTERACTION AND SERVICE REQUEST MANAGEMENT SOLUTION WITH THREE (3) YEARS SUPPORT Conditions: N/A
- IMPLEMENTATION OF A CITIZEN INTERACTION AND SERVICE REQUEST MANAGMENT SOLUTION WITH THREE(3) YERAS SUPPORT.pdf..pdf
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