PROCUREMENT OF SUPPORT AND MAINTENANCE OF THE EXISTING HPE SERVER INFRASTRUCTURE FOR A PERIOD OF THREE (3) YEARS.Closed

Overview

The dtic invites bids to appoint a service provider for the procurement of support and maintenance of the existing HPE server infrastructure for a period of three years. Bidders with proven HPE server maintenance capabilities, SLA delivery experience, and compliance with South African public-sector procurement rules should consider bidding.

Requirements

• Proven capability to maintain and support the listed HPE server infrastructure (Annexure A2 and Annexure B1).
• Compliance with General Conditions of Contract, and readiness to sign an SLA; adherence to penalties for delays and contract termination clauses.
• Regulatory/compliance prerequisites: registered on the Central Supplier Database (CSD) or provide SARS Tax Compliance Status (TCS) PIN or tax clearance; POPIA consent; completed SBD 1, SBD 3.2 (pricing), SBD 4, and SBD 6.1.

How to Apply

• Deadline: Closing date 10 July 2026 at 11:00 (see Tender Doc - dtic 02.26-27 Maintenance of HPE Servers.pdf).
• Submission: sealed envelope hand-delivered to The dtic, 77 Meintjies Street, Sunnyside, Pretoria; no electronic submissions.
• Documents to submit (where applicable): SBD 1, SBD 3.2 (Annexure A2/B1 pricing), SBD 4, SBD 6.1, POPIA consent, CSD/SARS TCS, and proof of authority to sign (SBD7 SLA as applicable). The bidder will sign a Service Level Agreement (SLA) after award (Tender Doc).
• Briefing details: not specified in the available materials.
• Observations: Pricing must be fixed/firm and in ZAR with VAT; ROE-linked adjustments allowed only as specified; three-year pricing includes HPE maintenance (Annexures A2/B1) and 90 HPE hours credit.