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This tender closed on 30 Jul 2026. The page stays up for reference. See open tenders from FINANCIAL SECTOR CONDUCT AUTHORITY (FSCA).

PROVISION OF A COMPREHENSIVE EMPLOYEE WELLNESS PROGRAMMEClosed

Summary

AI-generated from the tender documents.

Overview

Procurement of a comprehensive employee wellness programme for the FSCA over five years. Bidders must be valid members of a professional body (e.g., EAPA, HPCSA) with proof of registration; FSCA may verify. The scope covers 24/7 wellness services, counselling, trauma support, reporting, and related functions. The contract starts around 01 September 2026. (See TOR FSCA202425-T009 [PUBLISHED].pdf)

Requirements

  • Pre-qualification: valid membership with a professional body (EAPA, HPCSA or equivalent); provide proof; FSCA may verify; non-qualification leads to elimination.
  • CSD and compliance: registered on the Central Supplier Database; update details as required.
  • Tax and registrations: SARS Tax Compliance Status PIN; or CSD number if no TCS; comply with SA tax laws.
  • Experience and capability: detailed company profile (≥5 years in wellness programmes); track record with reference letters (not older than 10 years); CVs for Account Exec, Relationship Manager, and key personnel (≥10 years’ relevant experience).
  • Service delivery and governance: 24/7 telephonic/electronic wellness services; up to six personal counselling sessions per person per year; trauma debriefing within 12–48 hours; regular reporting (monthly, quarterly, annual) and planning; executive wellness; training and inductions; service delivery SLA and scorecard.
  • Pricing and Bidding documents: complete SBD forms (SBD1, SBD3.3, SBD4) and SBD6.1; provide a comprehensive pricing schedule; confirm fee arrangements and possible travel/expenses as per SBD3.3.
  • Preference points: compliance with BBBEE-specific goals (women-owned 51%+, youth 51%+, black-owned 51%+, with required proof).
  • Other: comply with timelines, possible site visits, and all bid rules; sign the contract if awarded. (All details in TOR FSCA2026/27-T009)

How to Apply

  • Closing date: 30 July 2026 at 11:00; bids valid for 120 days. (TOR FSCA202425-T009)
  • Briefing: non-compulsory on 02 July 2026 at 11:00; via Microsoft Teams (link on FSCA site).
  • Submission: physical bid box or courier to FSCA, Riverwalk Office Park, 41 Matroosberg Rd, Ashlea Gardens, Pretoria; no email submissions. Two printed copies (one original, one copy) plus one electronic PDF copy on USB/CD; clearly labeled Bid No FSCA2026/27-T009.
  • Documents to submit: complete bid documents with annexures; pricing schedule adjacent to SBD3.3; SBD1, SBD4, and SBD6.1; pricing and technical proposals in separate sections; evidence of pre-qualifications and reference letters; team CVs; methodology and reporting samples. (TOR FSCA202425-T009)
Description

PROVISION OF A COMPREHENSIVE EMPLOYEE WELLNESS PROGRAMME PROVISION OF A COMPREHENSIVE EMPLOYEE WELLNESS PROGRAMME Conditions: Bidders must be valid members registered with a professional body such as Employee Assistance Professional Association (EAPA), Health Professions Council of South Africa (HPCSA) or equivalent. For ease of reference proof of registration may be attached. The FSCA reserves the right to verify the validity of membership with the professional bodies. Bidders who do not meet the pre-qualification criteria stipulated above will be eliminated from further evaluation Briefing Venue: The link will be provided on the FSCA’s website

Documents
  • TOR FSCA202425-T009 PROVISION OF A COMPREHANSIVE EMPLOYEE WELNESS PROGRAMME [PUBLISHED].pdf..pdf
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