Provision of a Fraud Hotline Service for the Period 1 July 2027 up to 30 June 2030

Overview

Provision of a Fraud Hotline Service for the Period 1 July 2027 up to 30 June 2030. Providers with experience in fraud risk management, call-centre operations, or related professional services should consider bidding to operate the hotline for the municipality. Bidders must be registered suppliers with the municipality, comply with tax requirements, and meet the GCC and special conditions. The bid will be evaluated on functionality (minimum 70 points) with an 80/20 preference split.