PROVISION OF SAP ERP THIRD-LINE SUPPORT SERVICES ON AN AS-AND-WHEN-REQUIRED BASISClosed

Overview

Procurement of SAP ERP third-line support services on an as-and-when-required basis. Open to SAP partners with valid SAP accreditation and proven SAP ECC 6.0 with EHP7+ experience (3+ years) in SA, capable of providing K3/K4 SAP and Oracle support across PS, PM, MM, Finance/CO/SD/AM, Authorisations, ESS/MSS, BASIS, ABAP, XI/PI, Business Objects, plus Oracle DBA/Solaris. The contract caps at 500 hours; pricing is a fixed hourly rate (excl. VAT); submissions due 22 Oct 2026 by 16:00 via the e-tender portal. Bid scoring: 80/20 (price vs PPPFA goals).

Requirements

• Valid SAP Partner Accreditation (attach).
• 3+ years experience supporting SAP ECC 6.0 with EHP7+ (specify modules).
• Minimum 2 reference letters (SA) confirming 3+ years in SAP ECC 6.0/EHP7+ with modules; contactable.
• Technical submission describing ongoing support and that JW data/config remain JW property.
• Mandatory documents: original tax clearance, BBBEE certificate or sworn affidavit, municipal rates not in arrears, MBD forms (4, 6.1, 8, 9), CSD registration, lease/municipal statement, JV agreement if applicable.
• Quotes must be PDF on company letterhead; 80/20 evaluation (price vs PPPFA goals).
• Data privacy adherence per POPIA.

How to Apply

• Submission deadline: 22 October 2026 at 16:00. Submit on the E-tender Portal (RFQJW051NS26-27) (RFQJW051NS26-27(PROVISION OF SAP ERP THIRD-LINE...).pdf).
• Submission method: online via etenders portal; use CSD credentials; guidance available in the portal guide.
• Documents to submit: completed MBD forms, BBBEE certificate, tax clearance, CSD supplier number, company letterhead, BOQ/Specifications, datasheets, reference letters.
• Briefing session: not applicable.
• Where to obtain documents: etenders portal; refer to RFQ JW051NS26-27 for full requirements.