Re-advert: Appointment of a service provider to provide support and maintenance on the Human Resources System (SAGE 300 People) for Agrément South Africa, for a period of three years.Closed

Overview

Appointment of a service provider to provide maintenance and support on the SAGE 300 People HR system for Agrément South Africa, for three years. Target bidders are service providers with Certified SAGE Business Partner status, HRIS/payroll expertise, and the ability to set up additional modules, negotiate an SLA, and deliver under public-sector procurement rules (CSD registration, tax compliance).

Requirements

• Must be registered on the National Treasury Central Supplier Database (CSD) and tax compliant. (Terms of Reference - SAGE 300 People.pdf)
• Provide proof of Certified SAGE Business Partner and at least three positive reference letters for similar services. (Terms of Reference - SAGE 300 People.pdf)
• Complete and submit SBD 4 and SBD 6.1 documents; sign General Conditions of Contract. (Terms of Reference - SAGE 300 People.pdf; SBD 4.pdf)
• Accept and sign the General Conditions of Contract; service award is conditional on these terms. (General Conditions of Contract.pdf)
• Demonstrate ability to deliver the listed HR modules and related systems, with YES/NO compliance in the technical evaluation. (Terms of Reference - SAGE 300 People.pdf)
• Enter into a Service Level Agreement (SLA) before award; SLA to regulate performance, with ASA governing extensions. (Terms of Reference - SAGE 300 People.pdf; General Conditions)
• Training: conduct at least one refresher session for the target user groups (minimum half-day). (Terms of Reference - SAGE 300 People.pdf)
• Price schedule must be completed; VAT applicable (15%). (Terms of Reference - SAGE 300 People.pdf)

How to Apply

• Submission: electronically to procurement@agrement.co.za; use RFQ number ASA 10/07/2026 as the subject. No hard copies accepted. (Terms of Reference - SAGE 300 People.pdf)
• Deadline: 07 August 2026 at 12:00; no late submissions accepted. (Terms of Reference - SAGE 300 People.pdf)
• Documents to submit:
  • Completed price schedule; proof of Certified SAGE Business Partner; at least three reference letters; CSD report; Signed SBD 4 and SBD 6.1; Signed General Conditions of Contract. (Terms of Reference - SAGE 300 People.pdf; SBD 4.pdf; SBD 6.1 IN TERMS OF PPR2022.pdf)
• Evaluation framework: technical compliance (YES/NO) per modules, followed by price and specific-goal scoring (80/20 or as applicable); mandatory compliance required. (Terms of Reference - SAGE 300 People.pdf; SBD 6.1 IN TERMS OF PPR2022.pdf)
• Inquiries: via procurement@agrement.co.za. (Terms of Reference - SAGE 300 People.pdf)
• Briefing details: not specified in the RFQ text; if any briefing occurs, it would be per ASA notice (metadata lists a briefing address, but the RFQ text does not include a date). (Terms of Reference - SAGE 300 People.pdf)

Notes: The RFQ emphasizes a three-year contract, SaaS-like maintenance for SAGE 300 People, and a Service Level Agreement governing performance. It also reserves ASA’s right to not award to the lowest bidder and to negotiate terms with preferred bidders. (Terms of Reference - SAGE 300 People.pdf; General Conditions)