Request for Bid for the Procurement of a Maintenance and Support Contract for the Osis Server Hardware and NMS Server Hardware and Software for a Period of Five (5) YearsClosed

Overview

Procurement of a maintenance and support contract for the Osis Server Hardware and NMS Server Hardware and Software for a period of five years. Suitable for OEMs or accredited OS/software resellers/partners, hardware service providers, and integrators with Red Hat OS maintenance capabilities; bidders must be registered on the National Treasury’s CSD and hold SARS tax/compliance status.

Requirements

• OEM or accredited with the OEM to supply servers; provide proof (letter/certificate) not older than 12 months.
• OEM/OSM accreditation to provide Red Hat Operating System Software; provide proof not older than 12 months.
• Experience: at least one customer for server hardware supply, support and maintenance in the last 3 years; include reference letters with details.
• Accept and be able to sign the Government GCC and the Special Conditions of Contract (SCC).
• Tax compliance: register on CSD; provide SARS Tax Compliance PIN or TCS; include with bid.
• Subcontracting allowed with disclosures as applicable; and Bidder must meet all mandatory technical requirements (Stage 2).

How to Apply

• Briefing: non-compulsory virtual session on 22 July 2026 at 10:00 via Microsoft Teams. Q&A closes 29 July 2026.
• Closing: 5 August 2026 at 11:00. Bid validity: 120 days.
• Submission: via the SITA-Supplier Oracle ERP portal at www.suppliers.sita.co.za; no hard copies or email submissions.
• Documents to submit (examples): SBD 1 (cover), SBD 4 (Bidder’s Disclosure), SBD 6.1 (Preference Form) with evidence, GCC/SCC, pricing schedule (RFB 3267-2026 Pricing Schedule.xlsx), Annex A substantiating evidence (OEM/OSM letters, references).
• Additional: ensure evidence of CSD registration, tax PIN/TCS, and any required OEM/OSM letters are included (see attached RFB documents for exact returnables). Documents sources: Annexure C (Invitation to Bid) and Bid Specification Document.