REQUEST FOR INFORMATION FOR A CUSTOMISABLE DIGITAL PLATFORM AND ERP SOLUTION TO MODERNISE NHBRC CORE REGULATORY AND BACK-OFFICE SUPPORT PROCESSESClosed

Overview

The NHBRC seeks information on a fully customizable digital platform and ERP solution to modernise its core regulatory and back-office processes. Suitable service providers, technology vendors, and OEMs/OSMs are invited to respond to inform market options, architectures, implementation approaches, and indicative costs for a future RFP.

Requirements

• Fully integrated, scalable platform covering Core Regulatory and Back-office processes (Registration, Renewal, Competent Person Management, Enrolment, Inspection, Complaints/Conciliation, Remedial, Centre for Housing Innovation, Enforcement/Legal, Builder Grading; Finance, HR, SCM, EAM, PPPM, SHE, Facilities, Strategy/M&E) with workflow-driven digitisation and 360-degree entity views.
• Technical architecture and security: low-code/no-code capabilities, mobile/offline inspections, digital signatures, built-in ECM, cloud/on-prem/hybrid options, scalable high availability, and a scalable integration layer; strong security (RBAC, MFA, audit trails) and POPIA compliance; data management with real-time BI and NHBRC Data Lake integration.
• Compliance and supplier qualifications: adherence to PFMA/MFMA, PPPFA, BBBEE, PAIA/PAJA, etc.; OEM/OSM accreditation proof; minimum references (3 clients, >600 users, solutions in active use for ≥5 years); end-to-end implementation approach and a detailed indicative cost/provisioning model; availability to present/demonstrate.

How to Apply

• Submission deadline: 29 July 2026 at 11:00; online via the National Treasury eTender Portal. No physical submissions.
• Documents to submit: cover letter, primary contact, supplier information, solution overview, development/implementation methodology, pricing structure, value-chain model, proof of compliance, and any additional information (SBD forms and pricing schedules are included in attached documents; reference the RFI document as needed).
• Registrations/compliance: register on the Central Supplier Database (CSD); provide SARS Tax Compliance status or PIN (or CSD number if no TCS); separate TCS/PIN for each consortium member if applicable.
• Briefing: non-compulsory briefing on 16 July 2026 at 11:00 (Teams link provided in the RFI).
• Where to obtain documents: RFI materials and pricing schedules are provided for download on the NHBRC etender portal (see attached document: Request for Information (RFI)_NHBRC Modernisation (Core Regulatory and Back-Office Processes) (002).docx).