REQUEST FOR INFORMATION – LABORATORY INFORMATION SYSTEMClosed

Overview

This Request for Information (RFI) seeks market input on Laboratory Information System (LIS) solutions for NHLS. It is for information purposes only and does not constitute a procurement commitment. Vendors with large-scale LIS deployments, healthcare domain experience (South Africa preferred), and capability to integrate with HIS/PAS/ERP, meet interoperability standards (HL7 v2.5; optional FHIR/XML), and comply with ISO/POPIA controls should consider engaging.

Requirements

• Functional capabilities: order/requisition management; specimen tracking; test/workload management; result management; reporting; quality management; forensic chain of custody; billing integration; referrals; analytics; inventory; standards (SNOMED CT, LOINC, ICD-10/11).
• Technical: single authoritative data source; min 99.9% availability; scalable for ≥5% annual growth; high availability with no single point of failure; DRR: RPO ≤4 hours, RTO seconds; web-based; HL7 v2.5 mandatory; desired FHIR/XML APIs; security: ISO 27001/27002/27799, POPIA; tiered confidentiality.
• Interoperability: interfaces with HIS, PAS, ERP, BI; proven integration with heterogeneous systems.
• Deployment options: on-premises, private/public cloud, or hybrid; specify infrastructure and latency needs.
• Other: 10-year minimum solution lifespan; 24/7 support with defined SLAs; data migration from legacy LIS; patient-centric identifiers.
• Vendor responses must cover: company profile; solution description; deployment model; implementation approach; commercial model. (See “Vendor Response Requirements” in the RFI.) (RFI 002/26/27.pdf)

How to Apply

• Deadline: 07 August 2026 at 11:00 (closing); opening 07 August 2026 11:30 in NHLS boardroom. No compulsory briefing session. (RFI 002/26/27.pdf)
• Submissions: one original + one electronic copy in PDF, on CD/USB; envelopes marked with RFI number and bidder name; submit to NHLS Tender Office or via email to lesedi.manganye@nhls.ac.za. Questions by email to the same address no later than 03 August 2026. (RFI 002/26/27.pdf)
• Documents to submit: official bid forms (no content changes); supplier information (VAT, TCS PIN or CSD No, B-BBEE status verification or sworn affidavit); proof of authority to sign. (RFI 002/26/27.pdf)
• Clarifications: questions must be emailed by 03 August 2026 (RFI 002/26/27.pdf)

Note: Document filename cited for specific submission details: RFI 002/26/27 (PDF).