REQUEST FOR INFORMATION (RFI) FOR THE APPOINTMENT OF A SERVICE PROVIDER TO DEVELOP, IMPLEMENT, MAINTAIN AND SUPPORT A REGULATORY DATA HUB TO PERFORM DIGITAL SAWEM MARKET MONITORING AND SURVEILLANCE, INTEGRATED DATA DRIVEN REGULATORY DECISION MAKING AND BUSINESS INTELLIGENCE FOR A PERIOD OF FIVE (5) YEARS.

Overview

Procurement of a service provider to develop, implement, maintain and support a Regulatory Data Hub to perform digital SAWEM market monitoring and surveillance, integrated data driven regulatory decision making and business intelligence for a period of five years. This opportunity suits vendors with data integration, analytics, regulatory monitoring, security, and cloud-ready architecture capabilities, including Microsoft Solutions Accredited Partner status (mandatory), and registrations such as SARS TCS, CSD, and BBBEE; security clearances and professional body affiliations are advantageous.

Requirements

• Capability to extract data from multiple sources (APIs, structured/unstructured data) and to perform transformation/load into standard formats; central data hub with core datasets; surveillance dashboard; analytics; reporting; and governance-focused outputs.
• Security: implement two-factor authentication, data encryption, access control, logging, and cloud-specific security per Annexure 2 guidelines.
• Integration: ability to connect with organisational applications and support enforcement workflows from detection to resolution; drill-down reporting and governance dashboards.
• Compliance and eligibility: minimum 60% on Annexure 1 service requirements (Stage 1 threshold 65 points for progression); 80/20 price-and-preference scoring; adherence to GCC and Special Conditions; CSD and TCS registrations; BBBEE certification; Microsoft Solutions Accredited Partner; confidentiality/security clearance; professional body memberships.
• Cloud readiness: comply with NERSA Cloud Computing Guidelines (Annexure 2).
• Documentation and evaluations: provide technical proposal, project plans, CVs, reference letters, and pricing schedule; demonstrate relevant experience with SharePoint/esp. intranet/EDRMS where applicable.

How to Apply

• Briefing: non-compulsory virtual briefing on 23 October 2026 at 10:00 (MS Teams); register by emailing briefingsessions@nersa.org.za by 09:00 on 23 October 2026 (see Bid Document NERSA-2627-ELR-MMSP-BID011.pdf).
• Clarifications: requests by 12:00 on 26 October 2026; response by 27 October 2026 (same email address).
• Submission: one original bid plus a memory stick with a duplicate submission; PDF format; sealed envelope; submit to The Procurement Manager, Kulawula House, 526 Madiba Street, Arcadia, Pretoria (see Bid Document NERSA-2627-ELR-MMSP-BID011.pdf).
• Documents to submit: SARS TCS; CSD registration proof; BBBEE certificate or affidavit; Bidder’s Disclosure; Invitation to Bid; MS Accredited Partner proof; Technical Proposal; Project Plan; CVs; Pricing Schedule (separate).
• Additional context: indicative Stage 3 pricing will be provided but not used for evaluation; cloud guidelines must be observed (Annexure 2). Questions: SCM@nersa.org.za.