Establish and manage the 24/7/365 days anti-corruption hotline numberClosed

Overview

Procurement of establishing and managing the 24/7/365 anti-corruption hotline for the Department of Mineral and Petroleum Resources (DMPR) for 36 months. The RFP-DMPR-002-2026-27 seeks a service provider with proven capability in setting up and operating a whistleblowing hotline, including multilingual, live-answered support, awareness training, and ongoing reporting. Suitable bidders include organisations with anti-corruption, risk management, internal audit, forensic, and contact-centre experience, plus strong governance and reporting ability. See attached TOR and tender docs (RFP DOCUMENT.zip).

Requirements

• Demonstrated experience in establishing and managing anti-corruption hotlines, with contracts/SLA/qualification letters and client references (minimum several projects; reference evidence required).
• Qualified leadership and team: a Team Leader and team members with relevant experience; provide detailed CVs with contactable references.
• Qualifications: Team Leader must have a formal SAQA-recognised qualification in Internal Audit, Risk Management, Forensic or equivalent; team members likewise; include certified copies.
• Detailed project plan and methodology: deliverables, milestones, scope, schedule, resources, and a methodology proposal.
• Confidentiality and security: NDA/compliance with security screening; disclosure of conflicts of interest; information protection obligations.
• Deliverables: monthly trend and impact reports, management awareness materials, and training for DMPR staff; ongoing awareness campaigns.
• Compliance and procurement governance: adherence to tax clearance requirements, SARS PIN/TCS, CSD registration, and official bid documents; adherence to GCC and SBD conditions.

How to Apply

• Submission deadline: 26 June 2026 at 11:00. Submission method: hand-delivered to the DMPR bid box (no eSubmission). Briefing: none required (N/A per SBD1).
• Documents to submit (on official forms): SBD1, SBD4, SBD6.1 and SBD3 Pricing Schedule (pricing schedule for professional services). See attached files (SBD1.pdf, SBD4.pdf, SBD6.1.pdf, SBD3.3 Pricing Schedule.pdf) and TORs (RFP DOCUMENT.zip).
• Registrations/compliance: Tax clearance certificate; SARS PIN/TCS status; CSD number if no TCS; ensure compliance with 80/20 or 90/10 preference rules as applicable (SBD6.1).
• Where to obtain bid documents: attached in the RFP DOCUMENT.zip; details and forms referenced in the TOR and SBDs.
• Enquiries contact: Neo Mogapi / Lucia Nkhethoa (dmpr.gov.za) for general/administrative questions; Tozama Maphanga for technical queries.