Request For Proposal (RFP): the provision of security operations centre (SOC) services to Land Bank for a period of five (05) years

Provision of Security Operations Centre (SOC) services to Land Bank for five years. The RFP seeks a fully managed SOC providing 24x7x365 security monitoring, detection, investigation, containment, and reporting across the Bank’s technology environment, integrated with existing SIEM/MDR. The bidder must ingest at least 70 GB/day, support defined SLAs (Critical <1h, High <2h, Medium <4h, Low <8h) and deliver monthly SOC metrics. Evaluation comprises Mandatory/Prequalification, Technical, and Price/Goals, with a 70-point minimum in technical. Mandatory criteria include full pricing, 24x7 coverage with SA-based support, disclosure of subcontractors, ISO27001 or SOC 2 or equivalent, POPIA compliance, data-location disclosures, and SA-based incident escalation. Non-mandatory documents include SARS/CSD, SBDs, and disclosure forms (Annexures). Proposals require three client references (at least one banking). Governance and SLAs are guided by Annexures G and F. Key dates: compulsory virtual briefing 05 November 2026 at 11:00, written questions by 05 November 16:00, responses 09 November, closing 18 November 2026 at 11:00. Submissions are electronic (per metadata) with originals/USB as applicable per the RFP (T16-10-26).